Sales Advisor

1 month ago

Rowley Regis, United Kingdom Resolute Recruitment Full time

Resolute are currently recruiting for a Sales Advisor for an automotive company based in Birmingham. This will be a permanent position, within an exciting business that are experiencing a lot of growth.
Sales Advisor.
Location: Birmingham

**Salary**:

- £23,000 Per Year Starting Salary
The Job:

- Deal with customer queries efficiently and effectively or escalate where necessary.
- Input customer orders and raise delivery notes to ensure on-time order delivery.
- Arrange the collection of returning goods from customer premises.
- Upon request, update customer order delivery status including live and outstanding deliveries.
- Ensure the accurate completion of paperwork, including delivery paperwork, and QHSE documentation.
- Monitoring customer repair jobs through the workshop and maintain customer communication throughout.
- Assist in populating and maintaining central customer database (CRM)
- Actively promote all company services and participation in sales promotions.
- Be flexible and willing to undertake tasks and roles, e.g. Parts + Service + Sales.
- Raise any concerns with the Head of Factor Sales as and when necessary.
- Provide ideas for continuous customer improvements
Job Requirements:

- For the role of sales advisor, experience in a similar role is vital.
- Proven experience working within in a fast-paced telephone sales environment
- Proficiency in MS Office (MS Excel and MS Outlook in particular).
- A basic technical understanding of the products and services within an automotive environment.
- Experience working with cataloguing software such as TecDoc, MAM Autocat+, Partslink24
- Proven experience to work as part of a team.
- Attention to detail and problem-solving skills.
- Excellent written and verbal communication skills.
- Strong organisational skills with the ability to multi-task.
- Displays a good attitude towards work, and the aims and objectives of the company.
Shift pattern:
08:00 to 17:30 Mon to Thursday, Friday 08:00 to 17.00 with ½ hour lunch. (40hrs, additional hours to be paid as overtime)
25 Days Plus Bank Holidays
Resolute Recruitment is acting as an Employment Business in relation to this vacancy.
**Keywords:
**Sales, advisor, sales advisor, admin, administration, birmingham, west midlands, warwickshire, sell, selling, automotive, vehicle, vehicles, parts,

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