Events Planner

2 months ago


London, United Kingdom The Clermont Full time

**Events Planner**:
**Contract Type** - Permanent
- 39 hours per week**Employment Type** - Full TimeThe Royal Horseguards is a stunning 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place.

**The Role**:
â-ª Take enquiries and bookings for all meeting rooms in an efficient manner and encourage maximum sales revenue for the overall profitability of the Hotel and in line with Company standards. â-ª Record all information systematically using the appropriate event enquiry form and sales enquiry summary. â-ª Promote and encourage full usage of all facilities within the hotel to maximise sales. â-ª Engage in show rounds of potential customers. â-ª Liaise closely with the operations team to ensure that rooms are properly set out and clients expectations are met. â-ª Be present to meet and greet clients as appropriate. â-ª Ensure that released and cancelled enquiry forms are recorded and filed for future business opportunities. â-ª To be proactive with sales activities. â-ª Greet guests in a warm and friendly manner. â-ª Comply with data protection and all related policies â-ª Contact guests who have used the hotel meetings and events facilities to maintain profile using the post event/conference questionnaires. â-ª Oversee and maintain an effective historic, current and follow up filing system.

**What we look for**:
Excellent at building new and existing client relationships to understand account drivers for incremental revenue'¯'¯ Will challenge the status quo to look at news ways of working'¯ Target driven'¯'¯ Can work collaboratively across the hotels and central teams'¯ '¯ Adaptable to different markets & segments'¯ Highly Guest Focussed with a passion for great service and a drive for guest satisfaction Comfortable in a front line role facing the public Empathetic and able to build relationships An open personality who is relaxed and natural in their interactions Accurate with good attention to detail â-ª Able to create a positive first impression and be an ambassador for the brand and Clermont.

**What's in it for you?**:

- Great development opportunities
- Discounted rates Advert Reference: 3520055


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