Administrator

5 months ago


Exeter, United Kingdom Step One Full time

**The Charity**

For over 85 years, Step One Charity (SOC) has been providing comprehensive support to a diverse range of individuals who may have a mental health issue and/or a hidden disability. We believe in taking a holistic approach to mental health and understand that an individual’s overall wellbeing is crucial to their ability to work, participate in their community, and enjoy a fulfilling life. Our mission is to support as many people with disabilities and mental health issues in Devon as possible to fulfil their potential, ensuring that in accessing support from SOC people can take control of their future and live their lives more independently.

**Purpose of the role**

To provide a professional and efficient business and administrative support for the business services team, including Fundraising and Communications as well as the wider senior leadership team. This is a varied role working alongside other members of the business services team.

**Responsibilities of the role**
- To answer the phone in a professional manner and assist with queries via post and digital media, obtaining appropriate information and relaying messages accurately.
- To undertake general office duties to include dealing of both incoming and outgoing mail, data entry, photocopying, filing, archiving and correspondence.
- Assist with meeting arrangements such as room bookings and set up and meet and greet visitors where necessary.
- Support with other general administration requirements.
- Monitor and update the fundraising database.
- Organise and update supplies of stationery and non consumables as required.
- To undertake any other duties, which fall broadly within the scope of this role which is of a similar level of responsibility.
- Sending thank you letters and acknowledgements and ensuring our supporters have an excellent experience with our charity.
- Support Community fundraising with stewardship and event materials (i.e. keeping an eye on stock, ensuring fund raising packages are all correct before they’re sent out).
- Logging collection tin/bucket locations and income.
- Manage and maintain internal processes for managing pool cars and driver declarations.

**Job Types**: Full-time, Permanent

**Salary**: £20,701.00-£21,529.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Free flu jabs
- On-site parking
- Referral programme
- Sick pay
- Store discount
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Administrative experience: 1 year (preferred)

Work Location: Hybrid remote in Exeter


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