2nd Line Support Engineer

4 weeks ago

Southampton, United Kingdom ITECCO Full time

**?NEW TODAY?**

**Role: 2nd Line Support Engineer**
**Location: Southampton**
**Salary: up to £35,000 DOE**

**Don't miss out**

**?? ??**
**Are you ready to progress into the next stage of your IT career? Keep reading**
My favourite client, one of the Top 100 names in the legal sector, is welcoming a **2nd Line Support Engineer** to join their team on a permanent basis
You'll be based in the Southampton office (onsite) providing 2nd Line Support with:
**-Citrix - 100% Citrix environment.**
(In-depth knowledge in the use and administration of Citrix. This might involve troubleshooting such as terminating user sessions, re-establishing failed connections, ensuring sessions are appropriately split across our Citrix servers and more).
**-Azure - Extensive knowledge.**
(In depth knowledge of Azure including direct work experience within a firm operating using Azure Active Directory. You will be used to tracing problems to the root cause including a good understanding of policy management within Azure AD. You should be comfortablein the deployment of group and user policies and be able to troubleshoot instances where policies are believed to be the underlying cause of unexpected system permissions or behaviours).
**-Networking knowledge - Intermediate standard.**
(An intermediate standard - this would be limited to diagnosing faults with confidence so that infrastructure-related incidents can be effectively relayed, ruling out any obvious causes such as a device without power, laptop not connected to Wi-Fi etc. Hereyou might use command prompts such as 'ping' to identify whether an item of hardware is reachable. From here you will use your deep knowledge of networking architecture to trace the problem to the likely root cause (for example, a faulty switch, patch cableetc) before handing over the call to a member of our infrastructure team).

Other key skills:

- Active Directory - permissions, users, groups
- Windows Server 2003+
- ITIL environment (desirable)
- ServiceNow / an equivalent ticketing system
- Problem-solving skills
- Customer Service skills
Let's not forget the vital part.....the incredible benefits of this 2nd Line Support Engineer role
28 days holiday, rising to 30 after 5 years.
Employee Assistance Programme.
Cycle to work scheme.
A bonus when they hit their profit target
Season ticket loan.
Many, many social events and exercise classes
Pension scheme, enhanced family policies, and mental health and well-being.
Life Assurance and private medical insurance.
Study sponsorship and internal training to progress in your career.

This position will be filled VERY quickly, so do not delay. Click a**pply or contact me directly** for immediate submission
- This role would suit somebody within the following position:

- IT Helpdesk, IT Support, IT Support Analyst, 2nd Line Support, Desktop Support, IT Support Technician, IT Support Engineer, Second Line Support, IT Helpdesk Analyst_

  • 2nd Line Support Engineer

    2 months ago

    Southampton, United Kingdom ITECCO Full time

    **2nd Line Support Engineer - Southampton - £30,000 to £35,000** Join a market leading MSP based in Southampton and take your career to the next level as a 2nd Line Support Engineer. With a passion for technology and a commitment to providing excellent customer service, you will play a key role in ensuring the smoothrunning of our clients' IT...

  • IT Support Engineer

    2 months ago

    Southampton, United Kingdom Circle Recruitment Full time

    IT Support Engineer - 2nd line - Citrix - Southampton IT Desktop Support Engineer / IT Support Engineer with strong 2nd line IT support experience including Citrix, Azure AD, and MS365, is required by a leading company in Southampton Experience required: - Strong experience in 2nd line IT support, looking to move to 3rd line - Experience in Citrix...

  • IT Support Engineer

    3 weeks ago

    Southampton, United Kingdom Circle Recruitment Full time

    IT Support Engineer - 2nd line - Citrix - Southampton IT Desktop Support Engineer / IT Support Engineer with strong 2nd line IT support experience including Citrix, Azure AD, and MS365, is required by a leading company in Southampton Experience required: - Strong experience in 2nd line IT support, looking to move to 3rd line - Experience in Citrix...

  • 2nd Line Support Engineer

    5 days ago

    Southampton, Southampton, United Kingdom ITECCO Full time

    ?NEW TODAY?Role: 2nd Line Support EngineerLocation: SouthamptonSalary: up to £35,000 DOEDon't miss out?? ??Are you ready to progress into the next stage of your IT career? Keep readingMy favourite client, one of the Top 100 names in the legal sector, is welcoming a 2nd Line Support Engineer to join their team on a permanent basisYou'll be based in the...

  • 2nd Line Support

    2 months ago

    Southampton, United Kingdom Dynamite Recruitment Solutions Ltd Full time

    2nd Line Technical Support Location: Southampton Hours of work: Shifts are based on a Monday to Friday 9am to 5:30pm **Salary**: £28000 - £31000 Dynamite recruitment is currently working in partnership with a very well-established business who are based in the Southampton area Due to changes within the business our client is looking to expand a specialist...

  • 2nd Line Support

    2 weeks ago

    Southampton, United Kingdom Dynamite Recruitment Solutions Ltd Full time

    2nd Line Technical Support Location: Southampton Hours of work: Shifts are based on a Monday to Friday 9am to 5:30pm **Salary**: £28000 - £31000 Dynamite recruitment is currently working in partnership with a very well-established business who are based in the Southampton area Due to changes within the business our client is looking to expand a specialist...

  • IT Desktop Support Engineer

    2 months ago

    Southampton, United Kingdom Circle Recruitment Full time

    IT Desktop Support Engineer - 2nd line - Citrix - Southampton IT Desktop Support Engineer / IT Support Engineer with strong 2nd line IT support experience including Citrix, Azure AD, and MS365, is required by a leading company in Southampton Experience required: - Strong experience in 2nd line IT support, looking to move to 3rd line - Experience in Citrix...

  • IT Desktop Support Engineer

    2 weeks ago

    Southampton, United Kingdom Circle Recruitment Full time

    IT Desktop Support Engineer - 2nd line - Citrix - Southampton IT Desktop Support Engineer / IT Support Engineer with strong 2nd line IT support experience including Citrix, Azure AD, and MS365, is required by a leading company in Southampton Experience required: - Strong experience in 2nd line IT support, looking to move to 3rd line - Experience in Citrix...

  • 2nd Line Field Engineer

    5 days ago

    Southampton, United Kingdom Pardoe Wray Full time €30,000

    2nd Line Engineer Location : Southampton Salary : £30,000 + Car My client is a fast-growing technology company providing high quality business solutions tailored to individual customer requirements. They are looking for an experienced Second Line Engineer to provide exceptional technical support to our expanding customer base in line with an exciting...

  • 2nd Line Field Engineer

    5 days ago

    Southampton, United Kingdom Pardoe Wray Full time €30,000

    2nd Line Engineer Location : Southampton Salary : £30,000 + Car My client is a fast-growing technology company providing high quality business solutions tailored to individual customer requirements. They are looking for an experienced Second Line Engineer to provide exceptional technical support to our expanding customer base in line with an exciting...

  • 2nd Line Support Engineer

    4 weeks ago

    Southampton, United Kingdom Grassroots Recruitment Limited Full time

    Suitable candidates will be educated to Graduate level (or equivalent) with a broad background in IT support but also a willingness to learn – the senior team are Cloud Solutions Specialists and are looking for someone who they can up-skill. Strong Windows Support experience in 2nd line environment ~Office 365 administration experience  ~ SCCM experience...

  • 2nd Line Field Engineer

    7 days ago

    Southampton, United Kingdom Pardoe Wray Full time

    2nd Line Engineer Location : Southampton Salary : £30,000 + CarMy client is a fast-growing technology company providing high quality business solutions tailored to individual customer requirements. They are looking for an experienced Second Line Engineer to provide exceptional technical support to our expanding customer base in line with an exciting new...

  • 2nd Line Field Engineer

    6 days ago

    Southampton, United Kingdom Pardoe Wray Full time

    2nd Line EngineerLocation: SouthamptonSalary: £30,000 + CarMy client is a fast-growing technology company providing high quality business solutions tailored to individual customer requirements. They are looking for an experiencedSecond Line Engineerto provide exceptional technical support to our expanding customer base in line with an exciting new business...

  • 2nd Line Field Engineer

    6 days ago

    Southampton, United Kingdom CareerBliss Full time

    2nd Line EngineerLocation: SouthamptonSalary: £30,000 + CarMy client is a fast-growing technology company providing high quality business solutions tailored to individual customer requirements. They are looking for an experiencedSecond Line Engineerto provide exceptional technical support to our expanding customer base in line with an exciting new business...

  • 2nd Line Field Engineer

    7 days ago

    Southampton, United Kingdom Pardoe Wray Full time €30,000

    2nd Line Engineer Location: Southampton Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. Salary: £30,000 + Car My client is a fast-growing technology company providing high quality business solutions tailored to individual customer requirements. They...

  • 2nd Line Field Engineer

    7 days ago

    Southampton, United Kingdom Pardoe Wray Full time €30,000

    2nd Line Engineer Location: Southampton Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. Salary: £30,000 + Car My client is a fast-growing technology company providing high quality business solutions tailored to individual customer requirements. They...

  • 2nd Line Field Engineer

    1 day ago

    Southampton, United Kingdom Pardoe Wray Full time

    2nd Line EngineerLocation: SouthamptonFind out if this opportunity is a good fit by reading all of the information that follows below.Salary: £30,000 + CarMy client is a fast-growing technology company providing high quality business solutions tailored to individual customer requirements. They are looking for an experiencedSecond Line Engineerto provide...

  • 2nd Line Field Engineer

    2 days ago

    Southampton, United Kingdom Pardoe Wray Full time

    2nd Line EngineerLocation: SouthamptonFind out if this opportunity is a good fit by reading all of the information that follows below.Salary: £30,000 + CarMy client is a fast-growing technology company providing high quality business solutions tailored to individual customer requirements. They are looking for an experiencedSecond Line Engineerto provide...

  • Remote 2nd Line Support Engineer

    1 month ago

    Southampton, United Kingdom Vissensa Full time

    Vissensa is a privately owned, ethical provider of IT and Cloud services, with a global reach, technical expertise and a forward thinking approach to technology. We have been providing innovative, secure and cost-efficient solutions to organisations for over 15 years and are considered one of the leading IT service providers in the industry. Our strap-line...

  • Remote 2nd Line Support Engineer

    3 weeks ago

    Southampton, United Kingdom Vissensa Full time

    Vissensa is a privately owned, ethical provider of IT and Cloud services, with a global reach, technical expertise and a forward thinking approach to technology. We have been providing innovative, secure and cost-efficient solutions to organisations for over 15 years and are considered one of the leading IT service providers in the industry. Our strap-line...