Holidays Operation Team Leader
3 weeks ago
Summary We have an opportunity for a Team Leader to support our Holiday Cottage Cleaners at Hardcastle Crags.
**Duration**: Permanent
**Hours**:12 hours per week. Main working day being a Friday with one other day in the week.
**Salary**: £10.50 per hour
What it's like to work here To find out more about what it’s like to work within “Holidays” at the National Trust, click here to watch our video.
What you'll be doing You will induct new staff and support the provision of an efficient, effective and flexible service ensuring cover for changeovers, service cleans and house opening achieving very high standards of presentation; co-ordination of routine maintenance and repairs,and deal with customer queries in line with the NT Holidays Toolkit.
Health and Safety compliance and good environmental management is essential.You will be familiar with working to risk assessments, COSHH procedures, accident reporting, and fire safety.
**Please read the role profile attached.**
Who we're looking for To excel at this role, you'll need to have;
- Practical experience in an operational role in a holiday operating environment
- A good understanding of necessary standards of housekeeping, presentation and maintenance
- Some supervisory experience, good people skills, confidence dealing with a variety of situations including incidents and complaints
The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
Wherever you’re from, and whatever your background, we want to hear from you - and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.
Benefits for working at the National Trust include:
- Flexible working whenever possible
- Free parking at most locations
- Free entry to our properties for you, a guest and your children (under 18)
- Substantial pension scheme of up to 10% basic salary
Click here to find out more about the benefits we offer to support you.
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