Provider Solutions Advocate

6 months ago


Croydon, United Kingdom Fulcrum Care Ltd Full time

At the heart of Fulcrum Care lies a commitment to enhancing the quality of care across the UK through innovative consultancy and support services. As we embark on an exciting phase of expansion, we're searching for a dedicated Provider Solutions Advocate to enrich our team. This pivotal role offers the chance to make a substantial impact in the care sector, providing both a fulfilling career path and the opportunity to contribute to meaningful change.

**Your Contribution**:
In the role of Provider Solutions Advocate, your efforts will be instrumental in propelling our growth and reinforcing our reputation for excellence. Your key responsibilities will include:

- Nurturing client partnerships: You'll serve as a trusted advisor to the care providers we support and their advisors, developing and maintaining relationships that are based on understanding, trust, and mutual respect. Your aim will be to ensure their satisfaction and success with our services.
- Mastering our offerings: Acquire a comprehensive understanding of our services and products to offer informed guidance to clients, enabling them to enhance their care delivery.
- Guiding the Provider Excellence Journey: Lead prospective care provider clients through our “Provider Excellence” process with confidence and care, from initial discovery calls and presentations to demonstrations, showcasing the value and impact of our Care Provider Excellence solutions.
- Performance Tracking: Monitor and document the Provider Excellence Journey process metrics, using this data to inform strategies and ensure the achievement of our goals.
- Cultivating Opportunities: Build and manage a robust pipeline of potential care provider clients who will benefit from Fulcrum support, ensuring Fulcrum Care remains at the forefront of driving quality improvement in the care sector.
- Collaborative Growth: Partner with our product and marketing teams to develop strategies that drive business growth and enhance our service offerings.
- Sales Experience in Care: Your background includes a successful business development or sales track record within the care sector, demonstrating your ability to effectively engage and secure business in this unique environment.
- Exceptional Communication: You excel in connecting with others, empathising with their challenges, and articulating solutions in a way that resonates and builds trust.
- Organisational Prowess: You're adept at juggling multiple priorities and keeping track of client interactions and sales leads with precision and effectiveness.
- Driven by Purpose: Beyond meeting targets, you're motivated by the opportunity to contribute positively to the care sector, improving operational efficiencies and care outcomes.

**Why Fulcrum Care?**
- Purposeful Impact: Join us in our mission to improve the care sector, where your work directly contributes to enhancing care quality and operational excellence.
- Growth and Development: Be part of an expanding company that values professional growth, offering numerous opportunities for career advancement.
- Collaborative Culture: Work within a team of dedicated professionals in an environment that encourages collaboration, innovation, and mutual support.

**Job Types**: Full-time, Permanent

**Salary**: From £24,000.00 per year

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Croydon, CR0 0XZ



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