Application System Specialist
6 months ago
**_Systems Specialist_**
Manchester
**Responsibilities include**:
- As part of the Business Support Team- Business System support - monitor tickets of the business system support team member to support SLAs Testing - Support in testing new launches of all business systems to provide an additional layer of quality assurance to our deployments.
- Training - Support in creation of training documentation and participate in training videos.
- Support the Business System Manager in project management and scoping of new projects.
- As needed SQL Support - support basic requests such as quests, checking scheduled jobs and support on deployed SQL projects
- Communication - Build strong relationships with the team champions to strengthen the shared passion for continuous improvement.- Scheduled meetings to review system’s pain points
- Surveys to gather feedback after launches
- Building and sharing a project score card
- Hybrid role - the employee is expected to be in the office in Manchester UK at least 2 days a week. This is not a full remote role, and the role will not support relocations.
**Must have**:
- Must be fluent in English (spoken and written)
- Knowledge of relational databases and experience with SQL.
- Experience working within an IT Team or working on IT specific projects.
- Excellent interpersonal and organisational skills.
- Experience supporting deployment of systems.
- Experience with working with 3rd party partners.
- Software Testing Coordination Experience.
- Strong analytical skills
- Knowledge of ERP/Order Processing System or a typical order to invoice flow for a similar business
- Working knowledge of point of sales, accounting software and/or taxing solutions
- Experience conducting hand-on software testing
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