Care Co-ordinator, Elephant
2 months ago
**The Care Coordinator's duties will include**:
- Accepting care packages and assigning care workers to service users in an appropriate manner;
- Producing care workers’ rotas and managing the roster software;
- Ensuring that service user and care worker files are complete;
- Using electronic monitoring software to monitor care workers’ attendance and timeliness for visits;
- Arranging care reviews and risk assessments for service users with the field supervisor;
- Conducting telephone monitoring and service user visits and ensuring service quality;
- Producing the care worker payroll every fortnight;
- Liaising with clients, local authorities and other stakeholders;
- Recruiting care workers;
- Managing care workers and conducting care worker supervisions;
- Representing the company during meetings with officials and service commissioners;
- Attending training events and ensuring that skills and knowledge of industry best practice is kept up-to-date;
- Ensuring that our service complies with CQC requirements;
- Ensuring that the highest standards of care are maintained at all times.
The role of Care Coordinator is a key role in the company that will require the post holder to ensure the smooth running of visits to our clients. In order for the Care Coordinator to perform effectively, the successful applicant will have had previous experience and will also possess the following key attributes, which must be demonstrated at interview:
**Essential Attributes**
- Self-motivated and proactive.
- Extremely responsible.
- An excellent communicator.
- Strong problem-solving skills and ability to think outside the box.
- Impeccable attention to detail.
- Strong interpersonal and customer service skills.
- A keen team player.
- Ability to take initiative.
- The drive to learn and succeed.
- Reliable and Trustworthy.
- High integrity.
- Sound judgement.
- Flexible.
**Essential Skills and Experience**:
- At least one year’s experience as the Care Coordinator of a domiciliary care agency;
- Obtained Level 2 Diploma for Health and Social Care (QCF).
**Desirable Skills and Experience**:
- Familiarity with StaffPlan and CM2000 or other relevant software;
- Previous experience as a care worker.
**Salary**: £23,000.00-£24,500.00 per year
Day range:
- Monday to Friday
Physical setting:
- Homecare
Shift:
- Day shift
- Night shift
- Overnight shift
Ability to commute/relocate:
- London Borough of Lambeth: reliably commute or plan to relocate before starting work (preferred)
Work Location: One location
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