Technology Support Specialist
2 weeks ago
Are you looking for a challenging and dynamic role in the field of virtual learning support? We are seeking a talented and experienced individual to join our client, a prestigious London based University, as a Technology Support Specialist. In this role, you will be responsible for providing first-class technology support to academic staff, ensuring that the virtual learning environment (VLE) is operating effectively. This is a full-time temporary position with the added benefit of hybrid working.
**Main Responsibilities**:
- Academic support enquiries for dealing with technical issues
- Supporting with Moodle on a day-to-day basis and the annual rollover process
- Using Microsoft teams to provide ‘desk-side’ support to academic and professional services staff
- Any other ad-hoc duties
**Necessary Skills**:
- Experience of working with a Moodle-based environment or equivalent VLE ability to quickly learn how to use new software/functionality.
- Technology experience, training, or guiding
- Experience of using video conferencing software in the delivery of teaching and learning resources (e.g. MS Teams, Kaltura, Echo 360).
- Experience of working with MS Office mainly, SharePoint, Outlook, Excel, Word, Teams, and PowerPoint.
**Job Types**: Full-time, Temporary contract
Contract length: 3 months
**Salary**: £19.00-£19.30 per hour
**Benefits**:
- Work from home
Schedule:
- Monday to Friday
Work Location: Hybrid remote in London
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