Service Desk Engineer
4 weeks ago
**Service Desk Engineer**
**Central London & Home Working**
**£35,000 & Microsoft Certificates**
A heavily cloud-focused Managed Service Provider is looking to add two Service Desk Engineers to join their team to help manage an increasing workload, as a result of adding many new clients to their portfolio.
The role offers an excellent opportunity to gain hands-on experience with various aspects of IT Infrastructure, as-well as undertaking formal Microsoft training.
**The Role**:
- Provide technical support to a range of clients & users, relating to the following technologies: Windows Server, Windows OS, Office 365, Exchange, and Azure
- Provide technical support for network connectivity; DNS/DHCP/TCP/IP, switches, routers
- Complete administrative tasks in the Office 365 admin portals, including SharePoint, OneDrive, Teams
- Assist with mobile device rollouts using Microsoft Intune and Autopilot
- Troubleshoot and resolve hardware related issues, including laptops, desktops, printers, mobile devices
- Provide deskside/onsite support
- Provide assistance & work with senior engineers on a range of projects
**Require Technical Experience**
- Office 365 & Exchange
- SharePoint and Teams
- Windows OS and Server
- Active Directory
- Azure Active Directory
- Hardware
- Networking - DNS / DHCP / TCP/IP
- Antivirus Software
- Excellent customer service
**Benefits Package**
**Annual Bonus
**25 Days Annual Leave Plus 8 Bank Holidays
**Specialist Microsoft Training - Microsoft Office 365 & Azure
**Health & Dental insurance
**Pension Contributions
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
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