Night Porter

4 weeks ago

Glasgow, United Kingdom University of Strathclyde Full time

**Salary scale**: £19,893 pro rata per annum (plus 20% non-standard working allowance)

**FTE**: 0.68 (24 hours per week)

**Term**: Open

**Closing date**: 06 February 2023

**PREVIOUS APPLICANTS NEED NOT APPLY**

Accommodation Services provides over 1300 bed spaces, across 8 Halls of Residence in the heart of the University Campus in Glasgow. Our customers are diverse and include those attending a course in preparation for university study; those joining Undergraduate and Postgraduate courses from Scotland, other parts of the UK and many other parts of the world. For some, this is the first time away from home and others may have particular requirements and needs. We pride ourselves on the support we give our students in residence to ensure they have a successful time at university. Our accommodation is mostly let to students during term-time and over the summer months it is let commercially to visitors and groups. The department is self-financing, with the net surplus being reinvested into a programme of refurbishment and modernisation. There is a team of around 70 staff including cleaning, housing, administration, maintenance and management.

Accommodation Services are based in the Lord Todd Building in the centre of the Student Village. The reception is staffed 24/7 to maintain an essential level of front-line support for students and guest and to allow for any building issues or incidents to be quickly attended to.

Whilst the majority of the University closes at night, there can often be a lot of activity in the Student Village as students enjoy the independence that comes with living away from home. Staff working nights are essential to the services provided by the department. They support the health, safety and wellbeing of students and guests by monitoring activities in the Student Village and attending to any incidents or issues that may arise.

In this role you will join a small team of Night Porters working shifts to cover the reception between the hours of 5pm to 8am, 7 days per week. The remit includes responding to student enquiries, issuing keys, attending fire alerts and incidents in the residences as well as safeguarding the Student Village. Night Porters are supported by 24hr Campus Security staff and there are also on-call Managers available to provide a route of escalation and support.

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