Client Training
3 days ago
**Why Mobile Rocket?**
As well as recruitment, we have solutions for the NHS and prison service.
Born in 2013, Mobile Rocket has grown to serve over 200 clients across the UK and is home to a team of over 20.
Due to the company's ambitious growth plans, Mobile Rocket are looking for highly motivated and driven individuals to be a part of this super exciting journey.
Being located in County Durham, Mobile Rocket are less than 45 minutes away from Durham, Middlesbrough and Sunderland, as well as less than a five minute walk away from Heighington Train Station.
**The Opportunity.**
There is an opening for a Client Training & Onboarding Specialist to join the company. This individual will be responsible for training and onboarding new Mobile Rocket clients, as well as looking after refresher training for existing clients.
- You’ll be a key player within our retention function, ensuring clients fully understand how to use the system to the best of their capability.
- No two problems are the same. So, you’ll take full ownership of issues and will be empowered to fix every issue, first time, every time.
- You’ll also get involved in projects to help us build a bigger, better business. And you’ll provide insights and feedback to help improve our processes, product, and technology.
**Key Skills.**
The key skills needed to be a success within this role include:
- Highly ambitious. There is potential to create this role and department in your vision.
- Presentation. You need to be a confident presenter to people in-person, or via video call.
- Communication. This role requires you to have fantastic verbal and written communication skills.
- Organisation. You will be managing various clients and their needs at a time. Because of this, you need to be able to organise your time and the clients expectations effectively.
- Tech-Savvy. We are a tech company, so you have to be confident using and speaking about technology.
**Company perks.**
- Gym membership.
- Death in service.
- Free on-site parking
- Casual dress
- Birthday off
- Chill out areas
- Pool table
- Social activities
**Salary**: £25,000.00-£27,500.00 per year
**Benefits**:
- Casual dress
- Company events
- Gym membership
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Newton Aycliffe, DL5 6ZE: reliably commute or plan to relocate before starting work (required)
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