Sales Assistant

Exact Architectural Glazing provides unique and innovative glazing solutions to enhance the natural light and space of residential properties across the South of England.

With over 20 years’ experience in architectural glazing, working with Exact ensures one expert partner for all your architectural glazing needs. The carefully curated range of high-quality, bespoke glazing includes roof lanterns and ridge lights, bifold, sliding and feature doors, glass eaves and frameless installations, windows and entrance doors.

Collaborative project management

From enquiry, survey and logistics through to installation and aftercare, Exact’s end-to-end, collaborative project management approach means that you have a dedicated team throughout your project. We partner with architects, builders and homeowners to design and install the perfect glazing solution to fit the needs of each project.

With locations in Hampshire and Dorset, our glazing operations are focused in and round the surrounding counties of the South of England, including Surrey, Sussex, Dorset, London, Kent, Wiltshire, Somerset and Devon.

Job Overview:
We are seeking a motivated Sales Assistant to join our team. As a Sales Assistant, you will play a crucial role in supporting our sales team and ensuring the smooth operation of our sales processes. This is an excellent opportunity for someone who is organized, detail-oriented, and has strong communication skills.

**Responsibilities**:

- Provide administrative support to the sales team, including managing calendars, scheduling appointments, preparing documents & CRM management.
- Assist with customer inquiries and provide excellent customer service
- Process sales orders and maintain accurate records of sales transactions
- Collaborate with the sales team to prepare sales presentations and proposals
- Conduct market research to identify potential leads and opportunities
- Assist with inventory management and order fulfillment
- Help maintain a clean and organized sales area

**Skills**:

- Strong organizational skills to manage multiple tasks and prioritize effectively
- Excellent written and verbal communication skills in English; fluency in German is a plus
- Proficient in time management to meet deadlines and handle time-sensitive tasks
- Basic math skills for processing sales transactions and calculating discounts or totals
- Proficient in Excel, MS Word & MS Outlook. Strength using Pipedrive is a plus.
- Ability to effectively communicate with customers, colleagues, and vendors
- Phone etiquette to handle incoming calls professionally and assist callers with their inquiries
- Multilingual abilities are highly valued as it allows for effective communication with diverse customers
- Ability to sell products or services by understanding customer needs and providing appropriate solutions
- Upselling skills to offer additional products or services that complement the customer's purchase

Pay: £22,000.00-£25,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 2 years (preferred)
- customer service: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: Hybrid remote in Liphook, Hampshire

Application deadline: 17/06/2024