Senior Nursing Assistant- Quality and Safety

4 weeks ago

StokeonTrent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

The post holder will be an essential member of the Quality and Safety team. The role will be key in the integration of the Corporate Quality and Safety Nursing Team and the Quality and Safety governance, compliance, audit and risk teams. The post holder will support the teams to ensure high quality safe care is delivered across the organisation. This will include supporting the harm free care agenda, supporting with the Care Excellence Framework process, CQC preparation and audits across clinical areas to provide assurances.

The main duties of the role are to
- Support the Quality and Safety Teams in the delivery of Quality Improvement Projects designed to reduce patient harm and increase patient satisfaction as identified by ward indicators, CEF and CQC action plans.

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Please see attached Job Description also
- Support the Quality and Safety Teams in the delivery of Quality Improvement Projects designed to reduce patient harm and increase patient satisfaction as identified by ward indicators, CEF and CQC action plans.
- Be able to work in a high pressured environment.
- Contribute to education sessions within remit of role
- Support with administrative tasks alongside the department secretary
- Carry out simple audits advised by Senior Sister/ AHP for Quality and Safety
- Seek the views of patients in their clinical area about their experience using the corporate tools available and support from the Patient Experience team.
- Liaise with teams to ensure CEF and CQC actions plans are reviewed and help to collate evidence.
- Have an awareness of the Care Quality Commission (CQC) and their inspection model.
- Support the ward and departmental teams through liaising and networking with Trust colleagues ensuring that the highest standards of clinical care are continuously measured and improved by involvement in the Care Excellence Framework.
- Have experience of working to conflicting deadlines and managing multiple tasks and priorities
- Be able to work in conjunction with the Clinical Governance Audit & Risk Department, and be involved in the implementation of Improvement Plans.
- There is a requirement to exchange verbal and written information with patients, staff and carers requiring tact and diplomacy. The post holder needs to ensure that all barriers to understanding are overcome by using differing strategies to meet individual need.
- Be able to liaise with clinical experts to ensure clinical practice reflects the current evidence base.
- Cascade information relating to clinical standards to promote ownership amongst the clinical teams.
- Participate and co-ordinate activities in the ward area to gain feedback on patient experience.
- To actively engage and contribute to Departmental team meetings.
- Support with the planning/scheduling of Quality Nurse Monthly Study days.

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