Support Assistant

3 months ago

Kingston upon Hull, United Kingdom The Riverside Group Full time

**Job Title**:Support Assistant

**Contract Type**:Permanent

**Salary**:£21,255

**Working Hours**:37.5hrs per week

**Working Pattern**:over 7day rota pattern

**Location**:Hull, Kingston Upon Hull

**Why Riverside?**

At Riverside, we’re a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

- Competitive pay & generous pension
- 28 days holidays plus bank holidays **(pro rata) **_*delete for full time _
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits

**The difference you will make as a Support Assistant**

You will be key in the day-to-day running of one of our supported housing services. We don’t run care homes, so there’s no need to provide personal care. The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.

Working with people who have a range of needs, you could be doing any number of things. From supporting customers in conversations with calls from their GP, Social Services, or Benefits teams - to dealing with the emergency services including the Police and Ambulance, when the need arises.

You’ll log all incidents to make sure we have an accurate record of events. And when a customer leaves, you will clean and prepare their room, ready for the next occupant.

**About You**

We are looking for someone with:

- Experience of working with people in a customer facing environment
- An understanding of supporting vulnerable people - this could include having your own lived experience of homelessness or drug or alcohol addiction

**Role Profile**

We use Psychologically Informed approaches and Trauma Informed Care principles to support our customers to make positive choices, develop new ways of thinking and take steps towards independence, by:

- Assisting in the planning and delivery of a range of personalised support and move-on plans
- Understanding the risk management process and assisting the team to organise and undertake regular reviews of support and risk
- Inspiring and motivating customers to meet agreed outcomes and develop life skills
- Assisting customers with day-to-day support and tenancy-related matters
- Assisting the team to identify and promote opportunities for employment, education and training and support customers to access them
- Signposting customers to appropriate external support services, such as food banks and other community resources
- Supporting customers to be ‘tenancy ready’, enabling successful move on
- Supporting customers to be financially independent through budgeting plans and maximising income
- Supporting and monitoring customers’ healthcare needs, ensuring appropriate contact with healthcare professionals
- Empowering customers to move towards self-management of their medication by following Riverside’s medication procedure
- Maintaining and updating clear, accurate and strengths-based records on the appropriate digital platform
- Assisting in the promotion of customer involvement and consultation
- Assisting with the delivery of a range of group work sessions

**Deliver a support service**:

- Support the delivery of the referral process for new customers
- Contribute to the delivery of a housing management service, including income collection and providing customers with tenancy-related support
- Work with customers to maintain a safe environment, including reporting any repairs or health and safety concerns
- Clean and prepare customer rooms as appropriate
- Resolve difficult and challenging situations in a sensitive and informed way, balancing the needs of the individual with the safety of the service
- Ensure customer safety by following local safeguarding procedures, recognizing and acting on any risks and escalating appropriately
- Contribute to and maintain local partnerships to ensure availability of a holistic range of support for customers
- Carry out day-to-day administration and operational duties
- Maintaining and updating financial administration systems including rent accounts, invoices, petty cash and banking
- Assist in collating and submitting information returns on funding, health & safety and performance
- Act as point of contact on the phone, reception and deal with a range of enquiries

**Other Information**
- You will be required to work flexible hours to meet customer and business needs, which may not include normal office hours
- Use the Lone Worker system as and when necessary
- Ensure customers are safe at

  • Supported Living Team Leader

    3 months ago

    Kingston upon Hull, United Kingdom Millennium Support Full time

    **Are you currently in a senior Support Worker role and want to take your career to the next level?** **Do you want to develop people's potential and help others reach the next level?** **We are hiring Advanced Team Leaders to manage our support teams in our exciting new Supported Living services in Hull!** We provide Person Centred support to People with...

  • Hull - Advanced Support Worker

    3 months ago

    Kingston upon Hull, United Kingdom Millennium Support Full time

    **Are you a **compasisonate** and **resilient** person?** **Do you work in a care / support orle and want to work for an organisation that works in line with the Transforming Care Agenda?** **Or, do you work in a challenging setting but want someting more rewarding?** **We have Advanced Support Worker oppourtinites available at our complex supported...

  • Finance Assistant

    3 weeks ago

    Kingston upon Hull, United Kingdom Meridian Business Support Full time

    We are recruiting for a Finance Assistant with strong knowledge of Sage 50 to join a well-established, family-owned recycling company based in Hull. Free onsite parking available! This Finance Assistant position is a permanent full time role working Monday to Thursday 8.30am-4.30pm, and Friday 8.30am-4pm! The role is offering a salary of up to £26,000...

  • Finance Assistant

    2 weeks ago

    Kingston upon Hull, United Kingdom Meridian Business Support Full time

    We are recruiting for a Finance Assistant with strong knowledge of Sage 50 to join a well-established, family-owned recycling company based in Hull. Free onsite parking available! This Finance Assistant position is a permanent full time role working Monday to Thursday 8.30am-4.30pm, and Friday 8.30am-4pm! The role is offering a salary of up to £26,000...

  • Finance Assistant

    2 weeks ago

    Kingston upon Hull, United Kingdom Meridian Business Support Full time

    We are recruiting for a Finance Assistant with strong knowledge of Sage 50 to join a well-established, family-owned recycling company based in Hull. Free onsite parking available! This Finance Assistant position is a permanent full time role working Monday to Thursday 8.30am-4.30pm, and Friday 8.30am-4pm! The role is offering a salary of up to £26,000...

  • Support Assistant

    2 months ago

    Kingston upon Hull, United Kingdom Vision for Education Full time

    Are you a compassionate and dedicated support assistant looking for your next opportunity to make a difference? Vision for Education is currently working with a number of client schools in Hull who are seeking two Achievement Support Assistants to work across Key Stage 1 and 2. If you are a compassionate and dedicated support assistant who is committed to...

  • Support Assistant

    3 months ago

    Kingston upon Hull, United Kingdom The Riverside Group Full time

    **Job Title**:Support Assistant **Contract Type**:Fixed Term Contract for 6 months **Salary**:£24,627 per annum **Working Hours**:37.5 per week **Working Pattern**:Monday to Friday 9am to 5pm **Location**:Hull Supported Housing, Hull **The difference you will make as a Support Assistant** You will be key in the day-to-day running of one of our supported...

  • Support Assistant

    6 days ago

    Kingston-upon-Hull, United Kingdom Riverside Full time

    Job Title: Support Assistant Contract Type: Permanent Salary : £24,627 per annum Working Hours: 37.5 hours per week  Working Pattern: 3 week rolling rota including weekends  Location : Centre 28, Hull  If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering...

  • Support Worker

    3 months ago

    Kingston upon Hull, United Kingdom ivolve Care and Support Full time

    **Vacancy Location**: Hull, East Riding of Yorkshire, HU7 4YE **Shifts**: Full time - 40 hours per week, Monday to Sunday on a rota basis **Pay Rate**: £11.44 - £11.70 per hour (dependant on qualifications) **Sponsorship**: This service does not provide support for Sponsorship at this time **About You** Care experience is not essential but being...

  • Support Assistant

    1 month ago

    Kingston upon Hull, United Kingdom Sanctuary Group Full time

     Support Assistant 1 Westbourne Avenue, Hull HU5 3HN £11.90 per hour 20 hours per week  Sanctuary Supported Living is delighted to be recruiting for a Support Assistant at our Homelessness Service, Westbourne Avenue, Hull. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to...

  • Classroom Support Assistant

    3 months ago

    Kingston upon Hull, United Kingdom Vision for Education Full time

    **Classroom Support Assistant** **Hull** **£11.68p/h **About the role**: Are you passionate about making a difference in the lives of students? Do you thrive in a supportive educational environment? Look no further! We have a fantastic opportunity available for a Classroom Support Assistant in Hull, offering an attractive hourly rate of £11.68. **About...

  • Learning Support Assistant

    2 weeks ago

    Kingston upon Hull, United Kingdom GSL Education - Hull Full time

    Learning Support Assistant Location: Hull / Market Weighton Salary: £84 to £97 per day Start Date: ASAP Contract Type: Full-time / Part-time GSL Education are looking for a Learning Support Assistant, across client schools located in Hull/ Market Weighton, starting ASAP. As a Learning Support Assistant, you will play a key role in supporting students...

  • Learning Support Assistant

    2 weeks ago

    Kingston upon Hull, United Kingdom GSL Education - Hull Full time

    Learning Support AssistantLocation: Hull / Market WeightonSalary: £84 to £97 per dayStart Date: ASAPContract Type: Full-time / Part-timeGSL Education are looking for a Learning Support Assistant, across client schools located in Hull/ Market Weighton, starting ASAP.As a Learning Support Assistant, you will play a key role in supporting students in their...

  • Autism Support Assistant

    3 weeks ago

    Kingston upon Hull, United Kingdom RIBBONS AND REEVES Full time

    Autism Support Assistant | Hull | September 2024   Are you a talented UK Graduate looking to throw yourself into a rewarding role working as an Autism Support Assistant? Have you considered furthering your career in Psychology by gaining valuable experience in one of our fantastic schools? Do you have previous experience of working 1:1 with children with...

  • Night Support Worker

    3 months ago

    Kingston upon Hull, United Kingdom ivolve Care and Support Full time

    **Vacancy Location**: Hull, East Riding of Yorkshire, HU7 4YE **Shifts**: Full time - 40 hours per week, Monday to Sunday on a rota basis **Pay Rate**: £10.42 - £10.80 per hour (dependant on qualifications) **Sponsorship**: This service does not provide support for Sponsorship at this time **About You** Care experience is not essential but being...

  • Learner Support Assistant

    3 months ago

    Kingston upon Hull, United Kingdom HULL COLLEGE GROUP Full time

    **Learner Support Assistant** **Hull** **Salary: £20,103** per annum (Full time** equivalent salary)** **Variable Hours** As our **Learner Support Assistant,** **you** **will provide a high quality and confidential customer-focussed support service to learners with additional learner support needs, working closely with the wider learner services...

  • Grow Support Assistant

    3 months ago

    Kingston upon Hull, United Kingdom The Riverside Group Full time

    **Job Title**:GROW Support Assistant **Contract Type**:Fixed Term Contract for 12 months **Salary**:£24,627 per annum **Working Hours**:37.5 per week **Working Pattern**:Shifts 7:00-15:00 / 14:00-22:00 including every other weekend **Location**:The Crossings, Hull **The difference you will make as a GROW Support Assistant** Our “Giving Real...

  • Behaviour Support Assistant

    3 months ago

    Kingston upon Hull, United Kingdom Vision for Education Full time

    Behaviour Support Assistant Hull and surrounding areas £70 - £80 per day **About the role**: Vision for Education are urgently seeking behaviour specialist teaching assistants to work at our client primary schools throughout the region, supporting pupils displaying challenging behaviour. **The Role**: Once cleared for work you will have the option to...

  • Finance Assistant

    2 weeks ago

    Kingston upon Hull, United Kingdom Meridian Business Support Limited Full time

    We are recruiting for a Finance Assistant withstrong knowledge of Sage 50 to join a well-established, family-owned recycling company based in Hull. Free onsite parking available! ThisFinance Assistantposition is a permanent full time role working Monday to Thursday 8.30am-4.30pm, and Friday 8.30am-4pm! The role is offering a salary of up to £26,000 per...

  • SEN Support Assistant

    2 weeks ago

    Kingston upon Hull, United Kingdom Vision for Education - Hull Full time

    Position OverviewWe are seeking a dedicated Teaching Assistant to contribute to a nurturing educational atmosphere, making a significant impact on the lives of students with special educational needs.Role ResponsibilitiesThe ideal candidate will provide individualized support or assist in small groups within mainstream and SEN educational...