Caseworker

1 week ago

Walsall, United Kingdom Victim Support Full time

We have an exciting opportunity for a Caseworker (known internally as Independent Victim Advocate) to join the West Midlands team, working 37.5 hours a week, based in our Walsall office. Victim Support offer a hybrid working policy, where you will be able to work some of your working days from home, if preferable.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you.....

**County/Borough**
- West Midlands

**Office location**
- Victim Support, 4th Floor, The Rock Centre, 27-31 Lichfield Street, Walsall, WS1 1TE

**Full time/Part time**
- Full time

**Hours per week**
- 37.5

**Work schedule**
- Monday to Thursday 8am to 4pm & Friday 12pm to 8pm

**Basic Salary**
- £25,500 per annum

**Allowances**
- Travel expenses

**Contract type**
- Permanent

**DBS required?**
- Yes

**Police vetting required?**
- No

**Closing Date**
- 07/03/2024

**Ref No**
- 5435

**What we offer**:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression

**About the role**:
This role is based at our Walsall office with the option of hybrid working from home. Travel across the area is required, travelling time is within working hours & expenses are reimbursed. The hours for this role are Monday to Thursday 8am to 4pm and Friday 12pm to 8pm.

As a Caseworker you will:

- Effectively managing a caseload, delivering excellent services via telephone, video call and in person to support service users
- Assessing need and risk at initial contact and on an on-going basis
- Developing, delivering, and monitoring safety and support plans for those affected by crime, who accept ongoing support. Support will include providing resources, interventions, and information to all service users
- Helping service users build healthy coping mechanisms and providing practical support and information
- Identifying and providing action to safeguarding concerns
- Working collaboratively with key partners
- Using a bespoke case management system to maintain accurate and confidential records and contributing to monitoring information including the collection of outcomes
- Delivering awareness raising sessions on the impact of crime to partner agencies and community groups and participating in community events.

You will need:

- An understanding of the impact of crime
- Effective verbal and written communication skills
- A proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s)
- The ability to balance competing needs and priorities
- The ability to work independently and as part of a team

Please see attached Job Description and Person Specification for further details.

**About Us**:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you

  • Independent Stalking Advocacy Caseworker

    3 weeks ago

    Walsall, United Kingdom Supporting Futures Consulting Ltd Full time

    **Role**:Independent Stalking Advocacy Caseworker (ISAC) **Based**:Across the Black Country **Rate**: £22,308 **Start Date**:ASAP **Duration**:12 month FTC to cover maternity **Hours**: Full Time 37.5 hours Our client, a specialist Domestic Violence charity based in the Black Country, offers a specialist stalking and harassment advisory and support...

  • Resettlement Caseworkers

    3 weeks ago

    Walsall, United Kingdom The Refugee and Migrant Centre Ltd Full time

    The Refugee and Migrant Centre (RMC) is an established, multi award winning charity that provides a safe, welcoming environment to thousands of refugees and migrants living in the Black Country and Birmingham. Our highly skilled and diverse staff team provide a broad range of services including advice and support on immigration (OISC regulated level 1, 2 &...

  • Attendance Officer

    1 week ago

    Walsall, United Kingdom Novax Recruitment Ltd Full time

    Job Title: Attendance Officer Location: Walsall Pay Rate: £18 Umbrella The Role To support the School Attendance Support Service with home visits to support attendance. To liaise with schools, professionals, and other agencies to address attendance concerns. Maintain accurate and appropriate records in respect of casework. Contribute to the positive...

  • Domestic Abuse Advocate

    4 weeks ago

    Walsall, United Kingdom Supporting Futures Consulting Ltd Full time

    **Role**:Domestic Abuse Advocate **Based**: Walsall **Rate**: £22,908 - £24310 **Start Date**:ASAP **Duration**:Permanent **Hours**: Full Time 37.5 hours Our client, a specialist Domestic Violence charity based in the Black Country is looking to recruit a Domestic Abuse Advocate(DAA) to provide a high quality frontline domestic abuse support service...

  • Attendance Officer

    7 days ago

    Walsall, United Kingdom Novax Recruitment Ltd Full time

    Job Title: Attendance OfficerLocation: Walsall Pay Rate: £18 UmbrellaThe RoleTo support the School Attendance Support Service with home visits to support attendance.To liaise with schools, professionals, and other agencies to address attendance concerns.Maintain accurate and appropriate records in respect of casework.Contribute to the positive development...

  • Independent Domestic Violence Advocate

    3 weeks ago

    Walsall, United Kingdom Supporting Futures Consulting Ltd Full time

    **Role**:Independent Domestic Violence Advisor (IDVA) **Based**:Walsall **Rate**: Unqualified 24310.04 - 27751.55 Qualified **Start Date**:ASAP **Duration**:6 month FTC **Hours**: Full Time 37.5 hours Our client, a specialist Domestic Violence charity based in the Black Country is looking to recruit an Independent Domestic Violence Advisor (IDVA) to...

  • Employee Relations Advisor

    4 weeks ago

    Walsall, United Kingdom Culture Recruitment Ltd Full time

    **ER Specialist FTC 12 months** **West Midlands location with Hybrid working - 3 days per week in office** **Up to £38k plus bonus and benefits** Are you an ER specialist with experience across generalist ER issues and are you seeking a new flexible-working role based in the Midlands? Our client is looking for a strong ER Advisor to work as part of an ER...

  • Attendance Officer

    1 week ago

    Walsall, United Kingdom AKTON Resourcing Ltd Full time

    Attendance Officer Walsall £18.73/hr Full time: 36/hrs a week Hybrid basis - home/school visits around Walsall Borough, WFH 1 day a week Start date: ASAP AKTON Recruitment is working closely with the local authorities and we are looking for a Attendance Officer in the Walsall area. 12 months ongoing contract. Job description: To support the School...

  • Attendance Officer

    7 days ago

    Walsall, United Kingdom AKTON Resourcing Ltd Full time

    Attendance OfficerWalsall£18.73/hr Full time: 36/hrs a week Hybrid basis - home/school visits around Walsall Borough, WFH 1 day a weekStart date: ASAPAKTON Recruitment is working closely with the local authorities and we are looking for a Attendance Officer in the Walsall area. 12 months ongoing contract. Job description:To support the School Attendance...

  • School Attendance Officer

    5 days ago

    Walsall, United Kingdom 4Recruitment Services Full time

    4Recruitment Services are seeking  a School Attendance Officer for Schools based within the Walsall area. As an Attendance Officer, you will play a vital role in supporting the attendance and welfare of pupils in the community.   The role is full time, 37 hours per week, Monday – Friday. The home/school visits are around Walsall Borough and the client...

  • School Attendance Officer

    7 days ago

    Walsall, United Kingdom 4Recruitment Services Full time

    4Recruitment Services are seeking  a School Attendance Officer for Schools based within the Walsall area.As an Attendance Officer, you will play a vital role in supporting the attendance and welfare of pupils in the community.  The role is full time, 37 hours per week, Monday – Friday. The home/school visits are around Walsall Borough and the client...

  • Attendance Officer

    1 week ago

    Walsall, United Kingdom Service Care Solutions Full time

    Walsall Council is seeking a dedicated and experienced Attendance Officer to join their School Attendance Support Service on a 12-month contract, with the possibility of extension. This role offers a unique opportunity to make a positive impact on the lives of children and young people in Walsall. *Driving Licence, access to own vehicle and Business...

  • School Attendance Officer

    1 week ago

    Walsall, United Kingdom 4Recruitment Services Remote Work Freelance Full time

    4Recruitment Services are seeking  a School Attendance Officer for Schools based within the Walsall area. As an Attendance Officer, you will play a vital role in supporting the attendance and welfare of pupils in the community.    The role is full time, 37 hours per week, Monday – Friday. The home/school visits are around Walsall Borough and the...

  • Independent Domestic Violence Advisor

    2 weeks ago

    Walsall, Walsall, United Kingdom Red Snapper Group Full time

    RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience.We are currently recruiting on behalf of Black Country Women's Aid for an Independent Domestic Violence Advisor...

  • Attendance Officer

    7 days ago

    Walsall, United Kingdom Service Care Solutions Full time

    Walsall Council is seeking a dedicated and experienced Attendance Officer to join their School Attendance Support Service on a 12-month contract, with the possibility of extension. This role offers a unique opportunity to make a positive impact on the lives of children and young people in Walsall. *Driving Licence, access to own vehicle and Business...

  • Digital Marketing Volunteer

    4 weeks ago

    Walsall, United Kingdom SSAFA Full time

    This role covers Walsall and surrounding areas. Could you help SSAFA reach more supporters and raise greater awareness of our services through the magic of social media and digital marketing? You don’t need a military background, just some basic digital skills, the ability to get on with a wide range of people and good written English. If you have I.T or...

  • Housing Standards Officer

    4 weeks ago

    Walsall, United Kingdom Walsall Council Full time

    **Housing Standards Officer (Environmental Health Practitioner)** **Salary: G9 £36,298 - £41,496 per annum** **Permanent /37 hours per week** An exciting opportunity has arisen in the Housing Standards & Improvement Team for a highly motivated Housing Standards Officer (Environmental Health Practitioner) to lead on the day-to-day casework on inspections,...

  • Attendance Officer

    4 weeks ago

    Walsall, United Kingdom Starting Point Recruitment Full time

    Starting Point Recruitment are currently recruiting for an Attendance Officer for our client Walsall Council. **Attendance Officer** 6 months fixed-term, Term time only. 37 hours per week Monday - Thursday 8.45am - 5.15pm Fridays 8.45am - 4.45pm This is an exciting opportunity for a motivated and an efficient individual who is looking for a new challenge...

  • Attendance Officer

    4 weeks ago

    Walsall, United Kingdom Opus People Solutions Full time

    Attendance Officer Are you passionate about making a positive impact on the lives of children and young people? Opus People Solutions is pleased to announce exciting opportunities for Attendance Officers within Walsall Council! We are currently recruiting for candidates who have experience within the Education/Training sector and have 3 full time positions...

  • Housing and Welfare Officer

    4 weeks ago

    Walsall, United Kingdom OWOA Full time

    Housing and Welfare Officer **Main Purpose of the Job Role**: The main purpose of this role is to provide highly specialized Housing and Welfare services encompassing all matters related to Housing, Housing rights, income maximization, welfare benefits promotion, and protection of welfare rights. The role involves delivering increased prosperity and...