Blood Sciences Support Worker

5 months ago

Brighton, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full time

The post would suit careful and accurate individuals who would work under pressure helping to provide a service that is vital to the diagnosis and treatment of patients in the hospital and surrounding community.

The ability to communicate well is essential. IT skills including data input skills are an integral part of the role; previous laboratory is desirable but not essential. There is a requirement to work nights to support the 24/7 laboratory out of hours service and work on both Hospital sites.

Major investment is ongoing within the Trust and with the building of the Teaching, Trauma and Tertiary care centre over the next few years, which will reinforce the Trust as a key player in South East England. The Trust is also engaged actively developing regional networks.

A bank role may be considered.

University Hospitals Sussex is a newly formed NHS Foundation Trust consisting of Brighton & Sussex University Hospitals NHS Trust and Western Sussex Healthcare NHS Trust.

The department provides a 24/7 service. Routine opening hours are between 08.30 - 17.30 and 09.00 - 13.00 Saturdays, dependent on site.
Working hours are between 06:00-20:00 Monday to Fridays, as covered by Agenda for Change. Outside of these hours a 24/7 shift system operates in which the post-holder is required to participate. The post holder will be required to work on both Hospital sites(RSCH and PRH) and perform a range of tasks, to assist in the provision of an efficient and smoothly running Blood Sciences service.

This post is a dual role, combining the administrative aspect of a pathology support worker, such as manning the reception desk and processing and handling blood samples with basic laboratory support work such as performing standard tests and undertaking routine analytical and diagnostic work under supervision.

The post holder will be required to manage both of these roles as part of their duties, acting as a true ‘support’ function of the Blood Sciences team.

Join us at UHSussex, every day is different, you can be the change, better never stops

At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

**Improving lives**: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First. Our mission is summed up by our ‘where better never stops’ motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.

**Build a career with us**: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

**Administrative Support**:
Acts as the first point of contact for the pathology department. This will
include providing a front facing reception service, whilst answering calls on
the pathology enquiry line. The post holder will be expected to manage
conflicting priorities with diplomacy and be able to answer a range of ad
hoc questions, providing information where necessary and escalating issues
where appropriate.

Provides test results by telephone and in writing, ensuring that results are
provided to staff within standard operating time frames and framework.
These may sometimes be sensitive or distressing therefore the post holder
must be able to act with sensitivity, tact and diplomacy at all times.

Manages patient appointments, liaising with both patients and staff as
appropriate.

Co-ordinates and manages specimen collections liaising with courier
companies, neighbouring departments and other colleagues as appropriate.

Co-ordinates, manages and prioritising samples awaiting analysis.

Ensures that external visitors complete visitor logs and issues badges as
appropriate.

Inputs patient information, test results, sample data and investigation
information into the pathology databases.

Undertakes other routine administrative duties as required, such as,
collating and dispatching pathology reports, maintaining departmental
stock supplies, running errands and assisting lab staff as directed.

**Laboratory Support**:
Undertakes basic routine maintenance on analys

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