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Customer Service Advisor/administrator

4 months ago

Worcester, United Kingdom Pertemps Redditch Commercial Full time

**Customer Service Advisor/Administrator**
**Permanent**
**Working hours - (Monday - Friday 8.30am - 5.00pm)**
**Worcestershire**
**Salary £24,000**
**Loads of company benefits**
**Free on-site parking**
**Free Lunch**
**25 Days Holiday + Bank holidays**
I have a fantastic opportunity for a Customer Service Coordinator to join a friendly firm based in Worcestershire. The company have a professional, office space and offer many company benefits. As a Customer Service Coordinator, my client is looking for a confidentself-starter, with a positive ‘can do’ attitude, to join thier team as a **Customer Service Coordinator**; liaising with internal and external customers, to ensure smooth delivery of equipment servicing and planned maintenance, on-time, every time. This position has come about due to expansion, they are looking for an experiencecustomer service advisor with proven administration experience. Working as part of a small team you must be efficient and effective, highly organised, tenacious, fun, not frightened of hard work, and going the extra mile should be instinctive.
following duties:

- Incoming Telephone Answering
- Processing Sales orders
- Dealing with delivery questions or issues
- Sales Order Processing
- Customer Price lists - Updating and Monitoring
- POD’s - Proof of Delivery requests
- Returns and Collections of Goods
- Order Confirmations
- Quotations
- Resolving Complaints
- Filling Paperwork