Insurance Claims Handler

5 months ago

Bathgate, United Kingdom Building Repair Solutions Full time

**If you have previous experience in insurance claims or as a repair coordinator for a building contractor - we’d love to hear from you**

Building Repair Solutions (BRS) Ltd is an expanding business providing building repairs to domestic properties in the Insurance market. With offices in Essex, the Midlands and Scotland the last few years have seen steady growth leading to us opening a new office covering London West.

BRS is looking to recruit an experienced insurance claims handler based at our Bathgate office.

**We are looking for someone who has previous insurance claims handler experience and has a confident phone manner. Using multiple IT systems, you will be used to a fast-paced environment and thinking on your 'own two feet'.**

Our office provides an excellent working environment as does the team that you'd be working with.

Please note that previous claims handler experience is essential for this role.

**Roles and responsibilities**
- Speaking to insurance claim policy holders after their initial claim has been processed - this is a longer term customer support role where you’ll need to be resilient and adaptable.
- Be a point of contact for customers for updates on the claim process.
- Manage caseloads of claims by using a diary system and communicating with all internal and external parties involved including claims managers, contractors and loss adjusters to provide the best service to the customer.
- Handling diaries of tradesmen and surveyors to visit customers’ homes, keeping all parties updated and in the loop.

**Daily tasks to include**
- Input new claims onto CRM system.
- Contact policy holders to book surveyor appointments.
- Chase costs approvals with clients.
- Liaise with surveyors regarding validation queries.
- Collect excess payments and material choices from policy holders.
- Allocate work to sub-contractor network and internal trades team.
- Book pre-site visits and start dates.
- Check in with policy holders to ensure there are no issues when trades are on site.

**What we're looking for**
- Proven experience within claims, specifically within domestic building insurance.
- Excellent customer service experience and ability to multi task.
- Strong organisation skills and high level of attention to detail.
- Ability to work under pressure and with a varied workload.
- Team player with a passion for helping others.
- Proactive and able to work with initiative.

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- On-site parking
- Sick pay

Schedule:

- 8 hour shift

Application question(s):
**Experience**:

- Claims Handler: 1 year (preferred)

Work Location: In person

  • Insurance Claims Handler

    6 months ago

    Bathgate, United Kingdom Building Repair Solutions Full time

    Building Repair Solutions (BRS) Ltd is an expanding business providing building repairs to domestic properties in the Insurance market. With offices in Essex, the Midlands and Scotland the last few years have seen steady growth leading to us opening a new office covering London West. BRS is looking to recruit an experienced insurance claims handler based at...

  • Experienced Joiner/multi Trade

    6 months ago

    Bathgate, United Kingdom Building Repair Solutions Full time

    Building Repair Solutions (BRS) Ltd is an expanding business providing building repairs to domestic properties in the Insurance market. With offices in Essex, the Midlands and Scotland the last few years have seen steady growth leading to us opening a new office covering London West. BRS is looking to recruit an experienced Joiner / Multi Trade to cover the...

  • Experienced Joiner/multi Trade

    6 months ago

    Bathgate, United Kingdom Building Repair Solutions Full time

    Building Repair Solutions (BRS) Ltd is an expanding business providing building repairs to domestic properties in the Insurance market. With offices in Essex, the Midlands and Scotland the last few years have seen steady growth leading to us opening a new office covering London West. BRS is looking to recruit an experienced Joiner / Multi Trade to cover the...

  • Multi Skilled Tradesperson

    6 months ago

    Bathgate, United Kingdom Building Repair Solutions Full time

    Building Repair Solutions (BRS) Ltd is an expanding business providing building repairs to domestic properties in the Insurance market. With offices in Essex, the Midlands and Scotland the last few years have seen steady growth leading to us opening a new office covering London West. We are looking for a multi-skilled tradesperson for our Scotland office...

  • Painter and Decorator

    6 months ago

    Bathgate, United Kingdom Building Repair Solutions Full time

    Building Repair Solutions (BRS) Ltd is an expanding business providing building repairs to domestic properties in the Insurance market. With offices in Essex, the Midlands and Scotland the last few years have seen steady growth leading to us opening a new office covering London West. We are looking for a painter & decorator/multi-skilled tradesperson....

  • Personal Assistant

    6 months ago

    Bathgate, United Kingdom Persimmon Homes Full time

    From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We are Persimmon Homes, a FTSE 250 listed company and a leading UK house builder serving local communities...

  • Cleaner (Part-time)

    5 months ago

    Bathgate, United Kingdom Time For You -West Lothian Full time

    Are you a cleaner and looking for work? Here at TFY we are constantly recruiting for reliable cleaners as we are continually growing our client base in West Lothian. We are looking for a cleaner to work the **Bathgate, Armadale and surrounding** area. **Why become a cleaner at TFY?** ⭐️You choose the hours you want to work and the days and times you...

  • Cleaner (Part-time)

    6 months ago

    Bathgate, United Kingdom Time For You -West Lothian Full time

    Are you a cleaner and looking for work? Here at TFY we are constantly recruiting for reliable cleaners as we are continually growing our client base in West Lothian. We are looking for a cleaner to work the **Bathgate, Armadale and surrounding** area. **Why become a cleaner at TFY?** ⭐️You choose the hours you want to work and the days and times you...

  • Customer Service Executive

    5 months ago

    Bathgate, United Kingdom Arnold Clark Full time

    **Salary**: £24,000 plus benefits **Type of work**: Permanent **Location**: Bathgate About the role We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Bathgate Used Cars branch and help customers get excited about our products. Why choose us? 33 days’ holiday allowance with room to...

  • Customer Service Executive

    6 months ago

    Bathgate, United Kingdom Arnold Clark Full time

    **Salary**: £24,500 plus benefits **Type of work**: Permanent **Location**: Bathgate About the role We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Bathgate Used Cars branch and help customers get excited about our products. Why choose us? 33 days’ holiday allowance with room to...

  • Courier/Delivery Driver Multi Drop

    3 weeks ago

    Bathgate, United Kingdom b-spokes Deliveries Full time

    Role: Delivery Service Partner/Delivery Driver - Multi Drop - Self-EmployedStart: ASAPWork Patterns: 6 days with our vans or 1 to 7 in your own vehicle (medium sized car or van). Depot Location: Edinburgh or BathgateContract Term: IndefiniteAverage Earnings: £720 - £1,020 per week (£120 - £170 per day) Note: We cover all areas of Edinburgh and...