IT Technician

My client is seeking an experienced IT Technician to join a fast-paced team. This role is more of a senior position working more between 2nd and a little 3rd line and getting involved with 1st line where necessary. There is a high emphasis based on experiencewith **SharePoint**, if you have relevant experience it is highly desirable.

Day Rate**:160 p/d (IR35)**

Location**:Newbury**, Berkshire (Driving License highly desirable)

Length**:7-months**

Type**:On-site**

**Key Responsibilities**:

- Support and problem solving, with the technical capability to range from prem and cloud based IT systems, so as to be able to provide technical assistance on system integration.
- As required, maintain department documentation
- In order to align with the operational structures and processes, ability to manage content structures within the internal web platforms (such as SharePoint)
- Setting up and/or taking down equipment for events where necessary
- Prioritise support activities according to importance, urgency, and workload so as to maximise the benefits.

**Essentials**:

- Domain, AD, Group Policies
- Experience of IT systems problem diagnosis
- IT enthusiast with the ability to impart that enthusiasm on others
- Good logical technical problem solver able to analyse and resolve problems quickly and effectively
- Good interpersonal skills at all levels
- An appreciation of customer needs and quality of service
- Ability to work with users of all levels of IT capability
- Ability to prioritise within demanding work loads
- Ability to work within agreed deadlines
- Keen attention to detail and accuracy with an appreciation for documenting
- An appreciation of and ability to work within formal procedures and standards
- Understanding of safeguarding policies and procedures
- Understanding of GDPR and its implications

**Key Working Knowledge of the following**:

- DNS & DHCP
- Windows Server 2012R2, 2016, 2019
- SharePoint
- Intune
- Network endpoint security and Firewall/Filtering appliances

**Desirables**:

- SSL, certificates, and MS Certificate Authority
- DBMS, e.g. MS-SQL Server
- Web Servers
- Scripting including PowerShell
- Network routing, vLANs
- Experience of the educational environment, primarily at secondary level.

**Systems Currently in use as follows**:

- Gigabit switched infrastructure (fibre and UTP)
- Multiple vLAN and traffic management with active monitoring
- Solarwinds Network Performance Monitor
- Wireless services
- Domain services inc. AD, DHCP, DNS, Group Policies, ADFS, Certificates and CAs
- Windows 10, 11, Windows Server 2012 R2, 2016, 2019, and Linux environments
- SAN storage
- VEEAM backup
- RemoteApp and Remote Desktop Services
- Splicecom Phone System and Teams SBC
- Office 365 (including Exchange, SharePoint and Teams being used as a collaborative platform for teaching and learning)
- Intune
- Microsoft Azure
- Firewall and web-filter appliance
- Cisco Duo
- VMWare ESX
Get in touch if this is something of interest to you.