Outpatient Services Administrator
1 month ago
**Responsibilities**:
- Answering telephone calls and providing information to patients and their families
- Scheduling appointments and managing patient records
- Processing payments and providing financial assistance
- Handling patient complaints and resolving issue
- Providing support to the outpatient clinical team
Essential Qualities
- Excellent customer service skills
- Strong organisational and time management skills
- Ability to work independently and as part of a team
- Attention to detail
- Problem-solving skills.
- Flexibility and adaptability
- Patience
- Empathy
- Positive attitude
**Benefits**:
- Competitive salary
- Excellent benefits package
- Opportunity to work in a supportive and collaborative environment
- Chance to make a real difference in the lives of patients
**Qualifications**:
- Computer literate
- Educated to degree level
- Experience in a customer service-oriented role is essential
- Experience in a healthcare setting is preferred
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