Senior Staffing Coordinator
2 weeks ago
**WHAT YOU'LL DO**:
Staffing duties to include (but are not limited to):
- Work with Partners & L-A-B staffing team to achieve optimum deployment of Consultants
- Monitor and manage billability of Consultants, highlight emerging peaks and troughs, take appropriate measures in collaboration LON A-C Staffing Manager
- Meet regularly with Consultants to understand their staffing needs and advise them of current cases, also understanding their goals and preferences and expertise
- Communicate daily with relevant A-C Staffing Manager to understand staffing pipeline and needs of business
- Prepare and run the weekly staffing pipeline meetings / calls
- Maintain accurate records of staffing assignments and pipeline
- Work closely with staffing counterparts across the system to ensure cases are staffed appropriately across all levels and offices
- Communicate the staffing process with MDPs and consultants to maintain up-to-date view of the project pipeline and the needs of the business.
- Support and promote cross office staffing when relevant
- Work with training team to understand schedule and availability of staff
- Provide general holiday cover to staffing team when required
- Produce reports and updates as required
- Attending CDC (Career Development Committee) meetings for Consultants
- Provide input to CDC meetings and action next steps as relevant for staffing
- Working with CDC and broader HR team to manage exceptional staffing where relevant (e.g. staff returning from LOA, personnel issues etc)
- Additional projects as required
**YOU'RE GOOD AT**:
Technical / functional expertise, customer and business focus:
- Understanding of the consulting business, and the nature of work we do with clients
- Proficiency in all standard software used at BCG (Excel, Powerpoint, Word, Trello)
Problem-solving, analytical skills and decision-making:
- A ‘can do’ attitude, creative problem-solving skills and tenacity to find solutions
- Forward-looking, pioneering and entrepreneurial thinking
Communication, interpersonal, teaming and leadership skills:
- Clarity, tact and professionalism in communication, with an ability to present your views clearly during large meetings
- Experience in managing senior key stakeholder relationships
- Readiness to work with teams across the different offices, with proven consensus building skills
- Able to prioritise effectively and work closely with colleagues to respond to the large number of requests the team receive
- Patience, maturity and sensitivity to listen to and deal with complex issues
- Self-motivated, works independently and takes initiative
Work management, organization and planning:
- Well organized, with strong ability to plan ahead
- Attention to detail, accurate and thorough
Values and ethics:
- Professional, impartial and independent attitude
- High degree of integrity
- Strong commitment to confidentiality
**YOU BRING (EXPERIENCE & QUALIFICATIONS)**:
- 3-5 years of relevant staffing experience
- University degree and demonstrated high academic achievement
- Excellent English skills (verbal and written communication)
- Numerate
- International work experience is a value-add
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