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Warranty & Service Administrator

4 months ago

Ballynahinch, United Kingdom R Kennedy & Co (N I) Ltd Full time

Warranty and Service Administrator.

Ballynahinch Depot

**Roles and Responsibilities.**
- Ensure a high level of accuracy when submitting warranty claims to ensure the correct claiming of work is completed, within the allocated timeframes.
- Produce a month-end report which details all outstanding warranty invoices.
- Liaise with manufacturers and suppliers to ensure claims are processed efficiently and accurately. And visiting them, as and when required, to discuss rejected warranty claims.
- Process and monitor all warranty claims with relevant documentation to the manufacturer.
- Maintain accurate records of all warranty claims, including financial data.
- Provide support and advice to the dealership’s service team regarding warranty issues.
- Organise technicians workdays for all types of maintenance and service jobs.
- Invoice retail customer jobs on a weekly basis.
- Communicate with customers regarding the progress of jobs and explain all the work being required to be done.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£30,000.00 per year

**Benefits**:

- Childcare
- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Ballynahinch: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: Warranty & Service Administrator
Expected start date: 01/06/2023