Neighbourhood Officer

3 weeks ago

Ealing, United Kingdom A2Dominion Housing Group Ltd. Full time

**Neighbourhood Officer**
**London, Ealing**
**£31,097 - £35,000 per annum**
**12 Month Fixed Term Contract, full time 35 Hours per week**

A2Dominion is a residential property group with a social purpose to improve people’s lives. While we take a commercial approach to housebuilding, we reinvest all our profits into building more new homes and supporting the communities in which we work. We’re a strong player in our field and we’re part of the G15, a group of the largest housing providers in London. We’re proud of our commitment to our customers.

**About the role**

Do you have a can-do attitude and good attention to detail? Then we would like to hear from you. We are looking to recruit two energetic individuals that can join our team as a Neighbourhood Officers, to carry out tenancy management on our estates, regular estate inspections, tenancy audits and ensure that accurate records are maintained, and actions are taken to deal with issues.

**More about the role**
- To carry out and monitor regular estate inspections, tenancy audits and ensure accurate records are maintained and actions are taken to deal with issues.
- To manage tenancies related to housing services residents in accordance with policies, procedures and targets.
- Be the point of contact to resolve and investigate complaints by residents and provide advice and guidance.
- Ensure that IT systems are regularly updated and effective manual record systems are maintained.
- To build relationships and work with both internal and external stakeholders of A2Dominion
- To attend and represent A2Dominion at court, external meetings, case conferences, forums and evictions
- Ensure that the tenancy management objectives and key performance indicators are achieved.

**More about you**
- Educated to GCSE level or equivalent in Maths and English (Grades A*- C)
- **Full UK driving license (essential)**:

- Experience of problem solving for customers and understanding customer need
- Good knowledge of Outlook, Word and Excel
- Experience of working with vulnerable people and community groups
- Knowledge of housing law and housing management issues, welfare benefits and financial inclusion.

**Choosing us is easy**

We will invest in your learning and development, provide a competitive salary and a great range of benefit packages as well as the flexibility to balance your working and home lives.

Everyone is welcome at A2 Dominion Group, and we’re proud to be an employer that champions a diverse and inclusive culture. We retained our Gold Investors in People accreditation, as well as our Health and Wellbeing Good Practice Award in November 2020. We were praised for doing a fantastic job of supporting, nurturing and enabling our people to give their best.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: £31,097.00-£35,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Referral programme
- Work from home

Schedule:

- Monday to Friday
- No weekends

  • Neighbourhood Officer

    7 days ago

    Ealing, United Kingdom Service Care Full time

    **Job Title: Neighbourhood Officer** **Type: Temp 3 months** **Hours: 36** **Location: Ealing** **Purpose of the Role** I am representing a Housing Association based in West London, who are looking for someone to deliver a high-quality housing management service to their residents. You will be managing a patch of 600-650 properties and have a high-profile...

  • Community Housing Officer

    1 month ago

    Ealing, United Kingdom BDS Northern Full time

    BDS are currently recruiting for a Community Housing Officer to work around the Ealing area, W5. Main duties include but are not limited too; - Proactively manage and be accountable for your areas budget expenditure, with a focus on achieving best value for money for your customers. - Collaborate with Service charge and Finance teams to proactively manage...

  • Sheltered Housing Officer

    1 week ago

    Ealing, United Kingdom Adecco Full time

    Job Title: Sheltered Housing OfficerDepartment: Resident ServicesDirectorate: Safer Communities and HousingLocation: West EalingRole reports to: Neighbourhood ManagerOur client, a leading housing organisation, is seeking a passionate and dedicated Sheltered Housing Officer to join their team. If you have a strong background in housing, experience working...

  • Flexible Environmental Enforcement Officer

    17 hours ago

    Ealing, United Kingdom Kingdom Full time

    **Kingdom Local Authority Support (Kingdom)** is the leading, most experience and largest supplier to Local Authorities providing services to tackle environmental crime, including littering, fly tipping business waste compliance, anti-social behaviour, and illegal street trading. Kingdom provides accredited training packages, career development plans (with...

  • Flexible Environmental Enforcement Officer Part Time

    1 month ago

    Ealing, United Kingdom Kingdom Full time

    **Kingdom Local Authority Support (Kingdom)** is the leading, most experience and largest supplier to Local Authorities providing services to tackle environmental crime, including littering, fly tipping business waste compliance, anti-social behaviour, and illegal street trading. Kingdom provides accredited training packages, career development plans (with...

  • Risk in the Community Officer

    2 days ago

    Ealing, Greater London, United Kingdom Ad Warrior Ltd Full time €39,264 - €40,833

    Safer Communities Officer Job Type Full Time The Safer Communities Team are responsible for the management and investigations of anti-social behaviour, this includes proactively investigating and resolving anti-social behaviour complaints, delivering early interventions and support to victims, effectively managing a number of ASB cases using a...

  • Sheltered Housing Officer

    4 days ago

    Ealing, Greater London, United Kingdom Adecco Full time €20 - €26

    Job Title: Sheltered Housing Officer Department: Resident Services Directorate: Safer Communities and Housing Location: West Ealing Role reports to: Neighbourhood Manager Our client, a leading housing organisation, is seeking a passionate and dedicated Sheltered Housing Officer to join their team. If you have a strong background in housing, experience...

  • Sheltered Housing Officer

    5 days ago

    Ealing, Greater London, United Kingdom Adecco Full time €20 - €26

    Job Title: Sheltered Housing Officer Department: Resident Services Directorate: Safer Communities and Housing Location: West Ealing Role reports to: Neighbourhood Manager Our client, a leading housing organisation, is seeking a passionate and dedicated Sheltered Housing Officer to join their team. If you have a strong background in housing, experience...

  • Manager - Commercial Management

    2 days ago

    West Ealing, Greater London, United Kingdom Vistry Group Full time

    We have an exciting opportunity for a Social Value Manager to join our team within Vistry West London, at our Ealing office. As our Social Value Manager, you will be Reporting to the Associate Social Value Director and working alongside our Project Delivery Teams across a portfolio of large-scale, mixed-use, mixed-tenure West London regeneration schemes to...

  • Manager - Commercial Management

    2 days ago

    West Ealing, Greater London, United Kingdom Vistry Group Full time

    We have an exciting opportunity for a Social Value Manager to join our team within Vistry West London, at our Ealing office. As our Social Value Manager, you will be Reporting to the Associate Social Value Director and working alongside our Project Delivery Teams across a portfolio of large-scale, mixed-use, mixed-tenure West London regeneration schemes to...

  • Social Value Manager

    2 days ago

    West Ealing, Greater London, United Kingdom Vistry Group Full time

    We have an exciting opportunity for a Social Value Manager to join our team within Vistry West London, at our Ealing office. As our Social Value Manager, you will be Reporting to the Associate Social Value Director and working alongside our Project Delivery Teams across a portfolio of large-scale, mixed-use, mixed-tenure West London regeneration schemes to...

  • Social Value Manager

    2 days ago

    West Ealing, Greater London, United Kingdom Vistry Group Full time

    We have an exciting opportunity for a Social Value Manager to join our team within Vistry West London, at our Ealing office. As our Social Value Manager, you will be Reporting to the Associate Social Value Director and working alongside our Project Delivery Teams across a portfolio of large-scale, mixed-use, mixed-tenure West London regeneration schemes to...