Applications Delivery Lead

2 days ago


Newcastle upon Tyne, United Kingdom NRG Full time

**Job Details**:

- **Posted**: about 4 hours ago
- **Location**: Newcastle upon Tyne, Tyne and Wear
- **Salary**: £55,000
- **Discipline**: Tech & Digital
- **Job Ref**: PROF_170328

**Consultant**:
**Jack Salkeld **:Recruitment Consultant - Tech & Digital
View Profile

**About the role**:
Applications Delivery Lead

Newcastle - Hybrid

Salary between £50,000 and £55,000 (depending on experience)

**Role Responsibilities**:

- Responsible for generation of Applications Ml reports, including key critical KPl's and metrics, on the delivery performance IN LIVE including highlighting trends to help with effective strategic/tactical decision making and continual service improvement.
- Ensure adherence to incident management process, both internal and external.
- Responsibility for major incident management and leadership.
- Management of 3rd development agency work allocation, tracking of all deliverables and time spent.
- Develop and maintain a backlog of requested feature enhancements.
- Working with Product Owners, Technical Architects and Operations to ensure the right solutions are developed and implemented successfully.
- Providing IT Delivery guidance and support to Business Stakeholders and Product Owners.

**Required Skills and Experiences**:

- Experience with Adobe Commerce (Magento 2), e-CRM Platforms, Payment service provider platforms, e-commerce edge platforms and integrations.
- Strong troubleshooting and problem-solving abilities.
- Anticipates project needs before they arise; prioritises multiple tasks effectively.
- Proactively seeks opportunities to broaden and deepen knowledge base and proficiencies.
- Ability to communicate clearly with technical and non-technical stakeholders.
- Experience of building and managing Agile development teams.
- Experience of working with collaboration tooling such as Jira, Confluence, MS Teams.
- Experience of working with enterprise-scale delivery partners as well as niche vendors.
- Experience of working with globally distributed, diverse teams.
- Strong experience of planning backlogs of requirements across multiple platforms and vendors.
- Experience in solution documentation, along with business process definition, design, and training.
- End-to-End e-commerce operational infrastructure experience (including order fulfilment).
- Experience with Adobe Campaign (eCRM platform).



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