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Office Administrator/customer Service

1 month ago

Ballymena, United Kingdom Specsavers Ballymena DomiciliaryHome Visits Full time

**Company description**

Specsavers Home Visits - Our team of mobile opticians provide a comprehensive eyecare service to those who cannot get to one of our stores unaccompanied. We offer a high quality sight test, a great selection of glasses and high standards of care - all from the comfort of the patients own home.

**Job description**

**Join our Home Visits Team on a full time basis as a Office Administrator & Customer Service Advisor, and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers.**

It will be your responsibility to make sure every customer gets a great experience before or after having their appointment. It means supporting the scheduling team and listening to what they want, booking in appointments, answering any queries that they may have regarding their spectacles or prescription to your best ability, and making sure their needs are known before they are even seen. You’ll work to NHS guidelines (as well as our own high standards), give good, clear advice and make a positive impression, thanks to your polite and professional approach.

You will assist in the operation of the business to achieve sales targets and the delivery of excellent levels of customer service through the efficient answering of the telephone and appropriate direction of enquiries. You will also be responsible for the daily Planning of the Driving Schedules for the team on the road, All required Daily NHS paperwork, along side other Administrative / office duties

**_Previous experience is welcomed however not essential as full training will be given._**

If you like the sound of this opportunity, get in touch, we'd love to tell you more about it.

Work Remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£21,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- On-site parking
- Wellness programme

Schedule:

- Holidays
- Monday to Friday
- No weekends

**Experience**:

- Administrative: 1 year (preferred)

Work Location: One location

Application deadline: 18/02/2023

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