Retail & Customer Service Assistant

3 weeks ago

Edinburgh Airport, United Kingdom Luggage-Point EDI Limited Full time

**An opportunity has arisen** for an enthusiastic and outgoing individual with a genuine passion for customer service. The role is to provide advice and assistance to customers to maximise the likelihood of a sale. Working at our unit at Edinburgh Airport, you will be responsible for a variety of duties to create an attractive and welcoming environment for our customers, whilst going above and beyond to help passengers in the airport and the mall.

Daily tasks include: Retail sales, services such as bag wrap, left luggage, lost property and shipping services.

**What you will be doing**:

- Daily cashing up production of end of day reports
- Retail of travel goods and accessories
- Bag wrapping
- Handling customer goods for storage
- Shipping including providing quotes and parcelling items for courier collection
- Deal with complaints in a patient and helpful manner
- Go the “extra mile” to exceed KPI's

**What you need for this position**:

- Proven experience in a customer service/sales role
- 'Tech-savvy' with knowledge of computer systems and databases
- Patient and comfortable dealing with complaints
- Excellent communication and interpersonal skills
- Outstanding organisational and multi-tasking abilities
- Good physical endurance

**What we offer our employees**:

- Target driven monthly commission
- Company pension scheme
- BUPA Private Healthcare after one year of service
- Full company training
- Genuine career progression
- Staff discount scheme
- Employee discounts at a number of online/high street outlets
- Employee assistance program

Work remotely
- No

**Job Types**: Full-time, Permanent

Pay: £12.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension
- Employee discount
- On-site parking
- Private medical insurance
- Referral programme
- Store discount

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay

Application question(s):

- What interests you about working at Edinburgh airport?

**Experience**:

- Customer service: 2 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Expected start date: 17/06/2024

  • Retail Customer Service Assistant

    1 month ago

    Edinburgh, United Kingdom bp Retail Full time

    **Customer service assistant** **About bp retail** At the heart of customer facing roles, bp retail is at the forefront of the ever-changing market and supporting our customers with their every need.‎ You can find out more about bp retail here **What you get** - 25% discount on in store goods *exclusions apply - Paid holiday - Flexible hours - Access to...

  • Retail & Customer Service Assistant

    4 weeks ago

    Edinburgh Airport, United Kingdom Luggage-Point EDI Limited Full time

    **An opportunity has arisen** for an enthusiastic and outgoing individual with a genuine passion for customer service. The role is to provide advice and assistance to customers to maximise the likelihood of a sale. Working at our unit at Edinburgh Airport, you will be responsible for a variety of duties to create an attractive and welcoming environment for...

  • Retail & Customer Service Assistant

    4 weeks ago

    Edinburgh Airport, United Kingdom Luggage-Point EDI Limited Full time

    **An opportunity has arisen** for an enthusiastic and outgoing individual with a genuine passion for customer service. The role is to provide advice and assistance to customers to maximise the likelihood of a sale. Working at our unit at Edinburgh Airport, you will be responsible for a variety of duties to create an attractive and welcoming environment for...

  • Retail & Customer Service Assistant

    3 weeks ago

    Edinburgh Airport, United Kingdom Luggage-Point EDI Limited Full time

    **An opportunity has arisen** for an enthusiastic and outgoing individual with a genuine passion for customer service. The role is to provide advice and assistance to customers to maximise the likelihood of a sale. Working between our units at Edinburgh Airport and Waverley Market, you will be responsible for a variety of duties to create an attractive and...

  • Customer Service Assistant

    4 weeks ago

    Edinburgh Airport, United Kingdom Luggage-point & Weigh-ahead Full time

    **This position is to cover the summer season and will run to 31st October 2023 with the potential for the position to become permanent.** **Looking for a new challenge as a Customer Service Assistant? **Want something different every day? If you enjoy working in retail, with a team and solving problems for customers then this may be a role for...

  • Customer Service Assistant

    4 weeks ago

    Edinburgh Airport, United Kingdom Luggage-point & Weigh-ahead Full time

    **Looking for a new challenge as a Customer Service Assistant? **Want something different every day? If you enjoy working in retail, with a team and solving problems for customers then this may be a role for you. Luggage Point are seeking a customer focussed person for the role of Customer Service Assistant based at Edinburgh Airport. This is a varied and...

  • Retail & Customer Service Assistant

    3 weeks ago

    Luton Airport, United Kingdom Luggage-Point UKENA Limited Full time

    **Be part of our exciting new store opening!** Looking for a new challenge as a Retail and Service Assistant? Want something different every day? If you enjoy working in retail, with a team and solving problems for customers then this may be a role for you. Luggage Point are seeking a customer focussed person for the role of Retail and Service Assistant...

  • Retail & Customer Service Assistant

    3 weeks ago

    Luton Airport, United Kingdom Luggage-Point UKENA Limited Full time

    **Be part of our exciting new store opening!** Looking for a new challenge as a Retail and Service Assistant? Want something different every day? If you enjoy working in retail, with a team and solving problems for customers then this may be a role for you. Luggage Point are seeking a customer focussed person for the role of Retail and Service Assistant...

  • Retail & Customer Service Assistant

    3 weeks ago

    Glasgow Airport, United Kingdom Luggage-Point UKENA Limited Full time

    Looking for a new challenge as a Retail and Service Assistant? Want something different every day? If you enjoy working in retail, with a team and solving problems for customers then this may be a role for you. Luggage Point are seeking a customer focussed person for the role of Retail and Service Assistant for their two stores based at Glasgow Airport....

  • Retail & Customer Service Assistant

    1 week ago

    Glasgow Airport, United Kingdom Luggage-Point UKENA Limited Full time

    Looking for a new challenge as a Retail and Service Assistant? Want something different every day? If you enjoy working in retail, with a team and solving problems for customers then this may be a role for you. Luggage Point are seeking a customer focussed person for the role of Retail and Service Assistant for their two stores based at Glasgow Airport....

  • Retail & Customer Service Assistant

    2 weeks ago

    Glasgow Airport, United Kingdom Luggage-Point UKENA Limited Full time

    Looking for a new challenge as a Retail and Service Assistant? Want something different every day? If you enjoy working in retail, with a team and solving problems for customers then this may be a role for you.Luggage Point are seeking a customer focussed person for the role of Retail and Service Assistant for their two stores based at Glasgow Airport. This...

  • Customer Service Retail Assistant

    3 weeks ago

    Edinburgh, United Kingdom AWD Recruitment Limited Full time

    Customer Service Retail Assistant who is friendly and polite with a helpful manner is required for a clothing retail store in Edinburgh, Scotland. **SALARY**: up to £13 per Hour **LOCATION**: Edinburgh, Scotland **JOB TYPE**: Part-Time, Permanent **WORKING HOURS**: 20 Hours per Week, Split over 2 / 3 Days per Week (flexible working) JOB OVERVIEW We...

  • Retail & Service Supervisor

    4 weeks ago

    Edinburgh Airport, United Kingdom Luggage Point Full time

    Looking for a new challenge as a Retail and Service Supervisor? Want something different every day? If you enjoy working in retail, with a team and solving problems for customers then this may be a role for you. Luggage Point are seeking a customer focussed person for the role of Retail and Service Supervisor to work between their two stores based at...

  • Retail & Service Supervisor

    2 days ago

    Edinburgh Airport, United Kingdom Luggage Point Full time

    Looking for a new challenge as a Retail and Service Supervisor? Want something different every day? If you enjoy working in retail, with a team and solving problems for customers then this may be a role for you. Luggage Point are seeking a customer focussed person for the role of Retail and Service Supervisor to work between their two stores based at...

  • Retail & Service Supervisor

    3 weeks ago

    Edinburgh Airport, United Kingdom Luggage Point Full time

    Looking for a new challenge as a Retail and Service Supervisor? Want something different every day? If you enjoy working in retail, with a team and solving problems for customers then this may be a role for you. Luggage Point are seeking a customer focussed person for the role of Retail and Service Supervisor to work between their two stores based at...

  • Retail & Services Assistant

    2 weeks ago

    Birmingham / Airport, United Kingdom Luggage-Point Full time

    Looking for a new challenge as a Retail and Service Assistant? Want something different every day? If you enjoy working in retail, with a team and solving problems for customers then this may be a role for you. Luggage Point are seeking a customer focussed person for the role of Retail and Service Assistant for their two stores based at Birmingham Airport....

  • Retail & Services Assistant

    4 weeks ago

    Birmingham / Airport, United Kingdom Luggage-Point Full time

    Looking for a new challenge as a Retail and Service Assistant? Want something different every day? If you enjoy working in retail, with a team and solving problems for customers then this may be a role for you. Luggage Point are seeking a customer focussed person for the role of Retail and Service Assistant for their three stores based at Birmingham...

  • Retail & Services Assistant

    4 weeks ago

    Birmingham / Airport, United Kingdom Luggage-Point Full time

    Looking for a new challenge as a Retail and Service Assistant? Want something different every day? If you enjoy working in retail, with a team and solving problems for customers then this may be a role for you. Luggage Point are seeking a customer focussed person for the role of Retail and Service Assistant for their two stores based at Birmingham Airport....

  • Retail & Services Assistant

    3 weeks ago

    Birmingham / Airport, United Kingdom Luggage-Point Full time

    Looking for a new challenge as a Retail and Service Assistant? Want something different every day? If you enjoy working in retail, with a team and solving problems for customers then this may be a role for you. Luggage Point are seeking a customer focussed person for the role of Retail and Service Assistant for their three stores based at Birmingham...

  • Retail & Services Assistant

    3 weeks ago

    Birmingham / Airport, United Kingdom Luggage-Point Full time

    Looking for a new challenge as a Retail and Service Assistant? Want something different every day? If you enjoy working in retail, with a team and solving problems for customers then this may be a role for you. Luggage Point are seeking a customer focussed person for the role of Retail and Service Assistant for their two stores based at Birmingham Airport....