Front of House

4 weeks ago


Leeds, United Kingdom Freedom Care Clinics Full time

We are looking to recruit a front of house specialist for our Leeds City Centre location. This opportunity is for a varied role within a private medical setting. Someone who can fit into a great team environment within a growing business, with opportunities for future progression.

The shift patterns will be agreed during the interview stages, however will usually include one early shift per week (7:30am-1:30pm) and one late shift per week (1:30pm-7:30pm). As we are open on a weekend, some weekend shifts will be compulsory.

Regular overtime opportunities are available to support the growing front of house team with the ability to increase working hours should they become available.

**Total weekly hours; 12 hours per week**

**About you...**
- Motivated and enthusiastic individual
- Ability to work with minimum supervision
- Confident outgoing communicator
- Naturally a team player with the ability to interact effectively with colleagues
- Organised and tidy appearance
- Understand the importance of confidentiality

**Skills and Knowledge**
- Qualifications O level/GCSE or equivalent
- Good keyboard/Computer skills
- Excellent communication skills, both written and verbal
- An understanding of sales and customer service
- Excellent time management skills and ability to work under pressure

**Role Purpose**
- To represent the clinic as the first point of contact
- To ensure patients understand the patient journey and processes
- To ensure the smooth and efficient operation of the clinic
- To provide first class customer service to patients at all times

**Key Outputs**
- Exceptional patient satisfaction
- Accurate patient records
- Efficient clinic diary
- Successful management of clinic operations and standards

**Job Type**: Part-time

**Salary**: £100.00-£200.00 per week

**Benefits**:

- Employee discount

Schedule:

- Flexitime

Supplemental pay types:

- Bonus scheme

**Experience**:

- reception: 1 year (preferred)
- customer facing: 1 year (preferred)

Work Location: In person

Application deadline: 12/06/2023
Reference ID: FOHJAN24
Expected start date: 01/03/2024


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