Allocations Advisor

4 months ago


Bury St Edmunds, United Kingdom Havebury Housing Partnership Full time

We own and manage c.7,000 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes.

We’ve also concluded a review of how we work in the future, with options around home and office flexible working, as well as a generous annual leave allowance and other benefits.

Here at Havebury we are looking for a **Allocations Advisor (7 month FTC)** closely working with Income, Repair Development, Finance Teams, Social Services, Medical Practitioners and Support Workers, to name but a few. The role is integral in facilitating the smooth transition of moving home and ensuring our customers and colleagues feel engaged, respected and treated fairly. To offer support and guidance where necessary and to highlight early areas of concern or risk prior to any offer being made.

**Requirements**:
**_ We are looking for..._**
- Meeting the corporate objectives and performance targets of letting void garages within set timescales and in accordance with Havebury’s policies and procedures
- Liaising with the Voids Team in respect to finalising and completing works on garages
- Advertising void garages on the relevant choice-based lettings systems, or by other methods as directed
- Monitoring shortlists and reviewing and checking suitability and eligibility of applicants for the property type being allocated
- Undertake accompanied viewings of void properties/garages and/or via online 360 video contactless viewings

**_We are looking for someone who has:_**
- Full driving licence
- Proficient in Microsoft Excel, Word, Outlook and Teams
- Excellent communication skills (both oral and written)
- Aware of the importance of GDPR and keeping or disclosing sensitive information

**Benefits**

**_ In return, we are offering..._**
- An annual salary of up to** £26,385.00 per annum, plus a car allowance of £1,545**:

- We are committed to providing a healthy work-life balance for employees and their families, as such we operate full hybrid working conditions from home and our office in Bury St Edmunds
- Access to Havebury Saver, to enable you to receive discounts for certain retailers’
- Flexible working around a 37-hour week
- Annual Leave - 28 days per year, (plus bank holidays) increasing to 32 days when you reach your 3rd year with us. To give greater flexibility around your holidays you can also buy, sell or carry over up to 5 days of annual leave each year
- Pension - between 5% - 10% dependant on individual contribution, with life assurance - a payment of X3 your salary.
- Annual Flu Jab - provided each winter to all employees.
- Competitive medical cashback plan


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