IT Service Desk Manager
3 days ago
Concept Resourcing are currently working with a market leading organisation to recruit an IT Service Desk Manager to join their growing IT operations. We are looking for someone with previous experience leading and mentoring a team, and being the focal pointof customer relations. This is an excellent opportunity to join a company with a global presence currently experiencing rapid growth, working in a fast paced environment.
Salary - £50,000 - £60,000 per annum + package
Location - Hybrid working, 3 days in the office
**The Role**
- Oversee the running of the service desk operations - managing and prioritising requests, incidents, and issues
- Responsible for managing and supporting IT infrastructure, Cloud platforms, and software
- Manage the performance of the service desk and analysts, and ensure customer expectations are met and exceeded
- Develop relationships with key accounts and customers
- Train, coach, and mentor 1st - 3rd line analysts
- Hold regular team meetings and 1 to 1s
**What We're Looking For**
- Previous experience managing a medium-large scale service desk
- Proven track record of training and mentoring analysts
- Experience and understanding of technical issues regarding IT infrastructure, cloud platforms, or print services
- Experience driving business improvement and change management
- Excellent communication and interpersonal skills
Service Desk Manager / SDM / Service Desk Management / IT Team Leader / Infrastructure
-
Operations & Service Desk Manager
7 days ago
High Wycombe, United Kingdom Focus Resourcing Full timeWorking closely with the Service Director you will be responsible for managing a team as well pitching to clients and ensuring the highest levels of customer service is being delivered. You will also be involved in process improvement and documentation,workload management, creation of performance reports, Service Level Agreement management, new client...
-
IT Service Desk Delivery Manager Global Social
20 hours ago
High Wycombe, United Kingdom Ernest Gordon Recruitment Limited Full time**IT Service Desk Delivery Manager {**_Global Social Enterprise_**}** High Wycombe/Hybrid **£53,000** to **£55,000** + Company Benefits + 8% Pension + Bonus - Are you a Service Desk Delivery Manager looking for their next challenge? Do you want to work for a rewarding business taking full control of the future IT Service Desk Solutions and...
-
IT Service Desk Analyst
1 day ago
High Wycombe, United Kingdom Biffa Ltd Full time**A quick look at the role** **Why it's an opportunity not to be wasted.** - Handle customer incident or request tickets in a professional manner - Ensure all relevant/accurate information regarding issue is obtained at the point of logging the ticket - Ensure a timely resolution (preferably on first contact) or escalation of Incidents and requests with...
-
IT Support Desk Manager
3 days ago
High Wycombe, United Kingdom Ernest Gordon Recruitment Limited Full time**IT Support Desk Manager** High Wycombe **£30,000 - £40,000 + Internal Training + Company Benefits** Are you an IT Support Engineer with Management experience looking to work in a well-established company in the medical industry? Do you want a role where you will have the opportunity to progress your career and technical skillset in a growing...
-
Service Desk Professional
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom WeRecruit Auto Ltd Full timeWeRecruit Auto Ltd invites applications from experienced professionals looking to progress to a challenging Service Desk Professional role. The estimated salary for this position is £35,000 - £45,000, based on qualifications and experience.The successful candidate will have a solid understanding of the motor industry, preferably in a dealership reception...
-
Service Technical Desk Administrator
1 day ago
High Wycombe, United Kingdom Smartcomm Full time**Service Technical Desk Administrator** **..**:
-
It Service Desk Analyst
1 month ago
High Wycombe, United Kingdom Biffa Waste Services Full timeA quick look at the role The Service Desk Analyst provides 1st line support for all IT, telephony, network and application issues across the group.All incidents must be logged, managed and resolved within agreed SLAs and where necessary escalated to senior colleagues.You will have excellent communication skills, a passion for customer service and be a quick...
-
It Service Desk Analyst
1 month ago
High Wycombe, United Kingdom Biffa Waste Services Limited Full timeA quick look at the role The Service Desk Analyst provides 1st line support for all IT, telephony, network and application issues across the group.All incidents must be logged, managed and resolved within agreed SLAs and where necessary escalated to senior colleagues.You will have excellent communication skills, a passion for customer service and be a quick...
-
Service Desk Administrator
3 days ago
High Wycombe, United Kingdom Holden Jones Ltd Full timeThe Service Desk Administrator will support customers through continuous communication and taking pride in customer service, excellent communication is the key. You will be responsible for handling incoming calls, working closely with our technical supportteam to understand faults and actions required and co-ordinate the necessary administration to...
-
Autism Support
1 month ago
High Wycombe, United Kingdom Supply Desk Full timeSEN Support Staff – (Autism) High Wycombe ASAP Start The School: Supply desk is pleased to be working with a good rated school in the Berkshire area that prides itself on providing a nurturing and inclusive environment for children allowing for them to succeed to the best of their ability no matter what challenges they may face. The school is looking...
-
Service Desk Analyst
3 days ago
High Wycombe, United Kingdom Dreams Ltd Full timeWhat Dreams are made of, we're the UK's most loved bed retailer - backed by Tempur Sealy and established in 1985. Our purpose is serving the nation with beds they love. In life. For life.To provide 1st and 2nd line support on IT and Telephony Systems acrossthe business and to ensure the business systems are available at all key times. What you'll be...
-
Service Desk Administrator
1 day ago
High Wycombe, United Kingdom Tencer Ltd Full timeTencer Ltd are a Building Maintenance Services Specialist with over 35 years’ experience in providing complete electrical, heating and mechanical maintenance packages to a varied client base predominantly across Buckinghamshire, Berkshire and Oxfordshire. Our clients include district councils, county councils, schools, telecommunication providers, housing...
-
Supply Teacher
2 weeks ago
High Wycombe, United Kingdom Supply Desk Full timeSupply Teacher / Cover Supervisor – High Wycombe Position: Supply Teacher / Cover Supervisor Location: High Wycombe, Buckinghamshire Contract Type: Full-Time / Part-Time (Flexible) Salary: £130 - £230 per day Start Date: January 2025 About the Role: Supply Desk is currently seeking flexible and reliable Supply Teachers or Cover Supervisors to join a...
-
Supply Teacher
4 days ago
High Wycombe, United Kingdom Supply Desk Full timeSupply Teacher / Cover Supervisor – High Wycombe Position: Supply Teacher / Cover Supervisor Location: High Wycombe, Buckinghamshire Contract Type: Full-Time / Part-Time (Flexible) Salary: £130 - £230 per day Start Date: January 2025 About the Role: Supply Desk is currently seeking flexible and reliable Supply Teachers or Cover Supervisors to join a...
-
Academic Language Specialist
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Supply Desk Full timeSupply Desk is seeking a highly motivated and skilled English Education Professional to join our dynamic team in the Buckingham area. As an experienced educator, you will have the opportunity to inspire and guide students in their exploration of the English language and literature.The role offers a competitive salary ranging from £29,344 to £44,919 per...
-
Teaching Artist
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Supply Desk Full timeTeaching Artist Opportunity:Join us at Supply Desk as a Teaching Artist in Wooburn Green! This Full-Time/Part-Time role offers the chance to inspire and educate students through creative Art lessons. As a passionate educator, you will work closely with pupils, managing the classroom environment to ensure a safe and welcoming space for all. Your...
-
Autism Specialist Support Professional
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Supply Desk Full timeCompany OverviewThe Supply Desk is a reputable agency that partners with esteemed schools to provide exceptional support services. We are seeking an experienced SEN Support Staff to join our team and work with children who require additional assistance in a specific learning environment.In this role, you will be part of a collaborative team that prioritizes...
-
Creative Education Professional
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Supply Desk Full timeAbout the Role:As a Teaching Artist at Supply Desk, you will be responsible for delivering Art lessons to students. This is a Full-Time/Part-Time position based in Wooburn Green. We are looking for someone who is dedicated to ensuring that children receive the best possible learning experience.Key Responsibilities:• Work effectively with pupils to engage...
-
IT Service Desk Analyst
3 days ago
High Salvington, United Kingdom Solutions Through Knowledge Full time**Job title**:IT Service Desk Analyst / 1st Line Support / Desktop Support **Salary**:23-27K + Benefits** Working hours**: 8am-4pm or 9am-5pm **Location**:onsite at Worthing, Sussex **ROLE **We are assisting a progressive company who are searching for an IT Service Desk Analyst / 1st Line Support Analyst who is comfortable supporting users with technical...
-
Service Desk Analyst
22 hours ago
High Salvington, United Kingdom Solutions Through Knowledge Full time**Job title**:IT Service Desk Analyst / 1st Line Support / SDA **Salary**:£25,000- 30,000 + Benefits** Working hours**:8am-4pm or 9am-5pm **Location**:Hybrid working.The office is based in Worthing, Sussex. **ROLE **We are assisting a progressive company who are searching for an IT Service Desk Analyst / 1st Line Support Analyst who is comfortable...