Operations Assistant

4 weeks ago


Bath, United Kingdom University of Bath Full time

Operations Assistant

Job title Operations Assistant

Department Student Support and Safeguarding

Salary Starting from £22,630, rising to £24,144

Grade Grade 4

Placed on Tuesday 20 June 2023

Closing date Tuesday 04 July 2023

Interview date To be confirmed

Reference CC10739

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Join the busy Operations team within the Student Support and Safeguarding Department

The role of Operations Assistant is to ensure that students, parents/guardians, and staff can readily access the information, advice and support available, enabling them to fully benefit from their academic and broader experience.

You will divide your time between staffing the Helpdesk in a customer-facing role and providing administrative support for the specialist teams within the department. This can mean a diverse workload which is often demanding and can include interacting with and supporting students in distress.

You will possess excellent communication and customer service skills, with experience of working in a service environment and excellent IT and organisational skills. You will report to the Operations Team Leader in Student Support and Safeguarding. This is a full-time, permanent post of 36.5 hours per week. The role will require a mixture of home working and office based working on our main university campus.

**Further information**

Student Support offers a 9-day working fortnight to full time staff members and arrangements can be made post-interview, should you want to take advantage of this scheme.

**What we can offer you**:

- a very generous employer contributory pension scheme
- generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
- we are a family-friendly University and with an increasingly agile workforce, are open to flexible working arrangements
- an excellent reward package that recognises the talents of our diverse workforce
- a wide range of personal and professional development opportunities
- a number of support options available for new and existing staff to help with the cost of some immigration expenses which you may be eligible for: Relocation allowance, Visa Reimbursement, Interest-Free Loan.

We are very proud to be an autism friendly university and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.



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