Customer Service Advisor
3 months ago
CCA Recruitment Group is working together with Scottish Friendly, who are thriving and very well known in the world of financial services, they have over 160 years’ worth of history and offer a variety range of products and services.
**Inbound Customer Service Advisor**
- Monday to Friday (shifts - 08.30-16.30 or 09.30-17.30)
- 35 hours per week
- Salary £22,000 p.a
- Blythswood Square Office
- Plus a range of benefits including healthcare enhanced pension and much more
**What will you be doing?**
**To be considered for this role, you must have**:
Previous experience working in customer service is essential, this could be experience from a face to face or a telephony role, it would be beneficial if you did have previous contact centre experience but it is not essential. You must be IT literate, as you will be working with multiple systems, however full training is provided.
**Are you ready for a new challenge?**
**Disclaimer**
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 24 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at anytime. Following a period of 24 months inactivity your CV will be deleted permanently from our database.
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00 per year
**Benefits**:
- Additional leave
- Canteen
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Health & wellbeing programme
- Life insurance
- Private dental insurance
- Private medical insurance
- Referral programme
- Store discount
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- Customer service: 1 year (required)
Work Location: In person
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