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Customer Service Advisor

5 months ago

Glasgow, United Kingdom Huntress Full time

Customer Service Advisor Needed in Central Glasgow

Start ASAP

Salary starts at £19,838. Then then there will be 2 salary increments over 6month periods
- which is a bonus of £626 x2 that will bring the salary to £21,088.

Bonus
- £4,800 Bonus per year (This Bonus is paid monthly to you at £400)

Full Time hours
- Temp to Perm role after 12 weeks.

(No Weekends)

Our client is now looking to expand their team even further with a Customer Service Advisor who can provide an exceptional customer service experience.

**Responsibilities**:

- Handling inbound communication in a professional and friendly manner
- Understanding the customer's needs, providing an appropriate solution
- Showing empathy of any issues
- Ensure internal database is up to date, confirming all personal details with each customer account
- Effectively manage and complete daily ad-hoc admin tasks

Skills Required:

- Experience within customer service
- Great written and verbal communication skills
- Ability to work well within in a team as well as independently
- Strong listening and organisational skills
- Proficient use of MS Office packages
- Ability to work well under pressure
- for Immediate Consideration

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.