Operations Administrator

4 weeks ago

Rugby, United Kingdom G Force Global Ltd Full time

**Role Overview**:
You will be an integral part of a small successful Head Quarters team of people focusing on administration, logistics and support to a leading martial arts franchise and business coaching company.

This is a developing role within the business, and as such will require the successful applicant to work with the Head of Operations to create, implement and develop digital and organisational processes as well as ensuring that the 1,000+ clients of our business group are provided with an exceptional customer experience. The postholder must have an aptitude for, and proven track record of systemisation and IT skills to be fully effective in this role.

**Our culture**:
We are passionate about helping people to better themselves, across all areas of the businesses. The G Force mission statement ‘Developing Champions for Life’ sums this up. G Force have been teaching people aged 4yrs to 74yrs martial arts for the last 20 years. Our different programmes have been enjoyed by thousands of students, many of whom progress to become fully qualified instructors themselves. G Force is now a Nation-wide brand, with a big vision for future growth.

The success of G Force has led to the creation of Business Mastery Success, a high-end business coaching company for our worldwide client base. The mission is to change lives around the world through motivation, education and inspiration, by creating the support, training and tools needed by businesses and business owners to help them learn, grow and evolve.

We fully believe that our people are our biggest asset and are very particular about ensuring we have the right person for each and every role we offer. We always strive to bring on board only those who will continually support our mission, embrace challenges with positivity, and work together to achieve the mission of the company.

**Responsibilities**:

- Provide administrative support to the team
- Follow office filing systems
- Answering the phone according to the system and deal with calls
- Opening and filing post
- Diary management
- Business errands e.g. post office
- Maintain and manage client information
- Processing new clients through the system
- Attending meetings and take minutes as required
- Support the coordination of internal and external events across the businesses
- Supporting the leadership team with on-boarding and recruitment processes
- Additional ad-hoc project support, as the businesses require

**Qualifications and Skills**:

- At least 3 years experience working in an office environment
- Experience with learning and adapting to new software
- Proficiency in Microsoft Office, MS Excel, MS Word
- Great communication skills
- Exceptional organisational, planning and prioritisation skills and attention to detail
- Full UK driving license

**What we require from you...**

You have a strong willingness and optimistic attitude, to grow with this role.

You have a great interest in business and appreciate the importance of this role to support the smooth running of the companies.

You are highly professional and positive in your thoughts, words, actions and appearance.

You are extremely organised and efficient and deliver on results even under pressure.

The work you produce is consistently neat and presentable and you have an excellent eye for detail and accuracy.

You will embrace the vision, mission and values of the Companies.

You enjoy working independently and often alone without constant supervision, and have a passion for doing the best in everything you do.

You are adaptable enough to work in harmony with a wide range of people profiles across multiple teams.

You consistently follow processes currently in place and help develop new ones to improve our systemised working.

You are great at managing expectations and priorities in terms of time, cost and quality.

You learn from your mistakes, continually acquire new skills and ways of improving what you do.

**Location**:5 Somers Road, Rugby, CV22 7DB, United Kingdom

**Working Hours**:Ordinarily 9am - 5pm with some degree of flexibility

**Working Days**:Monday to Friday (typically, although willingness to be reasonably flexible and occasional weekend hours may be required due to the nature of the business functions)

**Remuneration: £22,000 - £28,000 **(depending on experience and aptitude)

**Closing Date**:12 noon on Monday 11th September 2023

**First Interview**: 5pm - 9pm on Tuesday 12th September 2023

**Interview Location**:Rugby, UK

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£28,000.00 per year

**Benefits**:

- Casual dress
- Free fitness classes
- Free parking
- On-site parking

Ability to commute/relocate:

- Rugby: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you available to attend the first interview between 5pm and 9pm on Tuesday 12th September 2023?

**Experience**:

- Administrative experience: 3 years (required)

Licence/C

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