Team Organiser

3 weeks ago

Birmingham, United Kingdom Network Rail Full time

Team Organiser

**Location**:
Birmingham, GB

**Department Name**:
OZ Central - Programmes Delivery (105920) G2

**About Network Rail**:
We're proud to be recognised by Glassdoor as one of the Top 50 Best Places to Work in 2021. **Find out more from our people here.**

Network Rail operates and maintains the railway infrastructure 24/7 365 days a year. We do work that matters to millions. And we do it in millions of different ways.

This is an exciting time to join Network Rail. We’re passionate about great service and commit to our service equation vision by “putting passengers first”. Performance, safety and getting the fundamental basics right, is something we strive for as well as asking ourselves - what can we do to put our passengers and freight users at the centre of everything we do?

You will be part of the NW&C Region which consist of three routes:

- North West Route, covering Manchester, Liverpool, Lancashire and Cumbria.
- Central Route, covering the West Midlands and Chiltern areas.
- West Coast South Route, covering the south of Crewe to London Euston.

There is also a Regional Team which supports Regional Major Programmes & Professional services.

To find out more about us - **Take a look here**

For us, ‘**Diversity'** means recognising differences between people while valuing the contribution they make. ‘**Inclusion’** means creating safe and welcoming workplaces with fair cultures that encourages innovative and fresh ways of thinking.

**Brief Description**:
**What will you be doing?**

To support a senior executive or a complex team, and provide an efficient and effective general administrative and secretarial support service. Provide technical input interface with maintaining relevant records.

**About the role (External)**:
**Every day will be different, but you can expect to be involved in the following activities**:
1. Undertake general office administration duties including control of all mail, co-ordinating diaries, processing and maintaining personnel records including vulnerable assets such as mobile telephones; make necessary returns. Arrange travel, hotels and vehicles, and order and control Personal Protective Equipment (PPE) for the team.

2. Organise meetings and the production, collation and dissemination of documentation for and resulting from them. Take minutes when required and follow up actions from the meeting.

3. Provide a consistent telephone presence on behalf of the team delivering excellent customer service levels. Provide communications to the team, including sending messages as required.

4. Maintain an efficient filing system paying particular attention to records of standing meetings, statutory records and authorisations.

5. Utilise financial and procurement systems and act as Local Purchasing Agent (where directed) by ordering stationery and other office consumables as required.

6. Report team problems e.g. IT and office facilities and monitor response.

7. Undertake administrative tasks as directed including technical literature searches for the team.

8. Undertake the role in a way that is consistent with, and reinforces, Network Rail’s values.

**In order to be successful in this role, we would like you to have/to be**:

- Ability to multitask
- Experience in appropriate IT packages such as XLS, Word & PowerPoint
- Good time manager
- Strong organisation skills
- Good communication skills (verbal and written) including excellent telephone manner
- Experience of working with a team.

**We would also like but it isn’t crucial to have/to be**:

- Sound railway background and knowledge of railway geography
- Recognised qualification in keyboard associated skills and office management techniques
- Knowledge and experience of records management

Want to find out about what fantastic benefits we offer? Find out here

**Salary**: Band 6, Starting at £21,000

Network Rail adheres to a **structured pay framework**, any salary offered will be within the pay range advertised.

**Safe behaviour** is a requirement of working for Network Rail. Applicants should be able to demonstrate their awareness of our safety vision

We will endeavour to offer a diverse interview panel wherever possible.

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