Senior Legacy and Regular Giving Fundraiser

5 months ago

SouthendonSea, United Kingdom Havens Hospices Full time

This crucial role in the fundraising team oversees significant income from legacies and regular giving (lottery, special friends and give as you earn). Working with good attention to detail, the Senior Fundraiser will work closely with donors, families, contractors and suppliers to both administer activity and maximise income from these vital income streams. Regular training and development is provided to keep you up to date, particularly to ensure compliance, around legacies and the lottery in particular, and there is opportunity to shape and grow these streams of income, which already exceed £3million, by contributing to the development of the strategy.

To lead, manage and administer the Haves Hospices regular giving programmes (lottery, special friends and Give As You Earn), and legacy income, pipelines and strategy.

Havens Hospices provides specialist care and support for people of all ages who are living with incurable conditions and their families. Our specialist team offers a wide range of care and support options for patients and their loved ones, based on their needs and wishes. This can be in the comfort of their own home, in the hospices - Fair Havens for adults or Little Havens for children - or a combination.

Working at Havens Hospices allows you to give the gift of time to families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.

In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you’ll be helping us continue ‘Making every day count’ for those who need us most.

At Havens Hospices we are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment.

1. To create, implement and oversee a sustainable legacy fundraising programme.
2. Develop and maintain a robust legacy supporter journey, stewarding supporters along the pipeline from enquiries to legacy pledgers.
3. Work closely with the Marketing Team to develop and produce a suite of legacy and regular giving marketing materials to engage and inspire supporters to take action.
4. Develop a calendar of planned activity with the primary focus on acquiring regular supporters for the charity.
5. Manage and oversee relationships with Havens Hospices third party Lottery and Regular Giving canvassing companies: ensuring that industry standards, full compliance and agreed targets are met.
6. Support our New Ambition strategy of building sustainable income sources by ensuring our supporters receive a great experience and are engaged and inspired to continue giving.
7. Develop and manage an acquisition programme for regular giving, including through external agencies, digital mediums and internal communications.
8. Use data and insights to make informed decisions when planning legacy and regular giving fundraising activity.
9. Work with Individual Giving Manager to set legacy and regular giving objectives, targets and KPI’s
10. Ensure all regular giving activity is delivered on budget and meets agreed targets.
11. Work with the wider team to develop donor journeys for supporters with a view to engagement, retention and maximising income.
12. Have input into the strategic direction of Individual giving and budget planning to grow income from individual supporters.
13. Work closely with Marketing and Communications to ensure legacy and regular giving marketing plans are delivered effectively and on time.
14. Participate in appropriate internal and external educational programmes to ensure continued professional development and accurate and up to date knowledge.
15. Ensure compliance with organisational policies and procedures.
16. To act in a manner that safeguards the interests of beneficiaries and upholds public trust and confidence in the hospice.
17. Comply with Data Protection Act 2018 and GDPR requirements in all working practices maintaining confidentiality, integrity, availability, accuracy, currency and security of information as appropriate. And to take personal responsibility for all personal data within own working environment.
18. Such other duties temporarily or on a continued basis, as may reasonably be required, commensurate with your grade.

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