Immigration Enforcement

**Details**:
**Reference number**:

- 341008**Salary**:

- £24,800**Job grade**:

- Administrative Officer**Contract type**:

- Permanent**Business area**:

- HO - Immigration Enforcement**Type of role**:

- Operational Delivery**Working pattern**:

- Full-time, Part-time, Compressed hours**Number of jobs available**:

- 7Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- General Buildings - CardiffAbout the job

**Job summary**:
Immigration Enforcement is responsible for enforcing the government’s immigration laws, tackling illegal migration, removing foreign national offenders and immigration offenders from the UK. It also aims to disrupt the organised criminal groups that exploit the vulnerable for their personal gain.

Learn more on the Immigration Enforcement careers page.

**Job description**:
Detention Services (DS) is part of Immigration Enforcement (IE) and supports compliance across the immigration system through the detention and removal of individuals who no longer have the right to remain in the UK, and for whom other enforcement approaches have been unsuccessful. DS is responsible for running the immigration detention estate, which comprises of several Immigration Removal Centres (IRCs). We have a responsibility to ensure that all people in detention are held securely, safely and are treated with dignity and respect.

Central Support Services (CSS) sits within DS and has a dynamic remit to support the operations of the detention and escorting estate. Part of that remit is to certify individuals who work in the Immigration Removal Centres (IRCs), Short Term Hold Facilities (STHF) and Overseas Escorts. This team is the Detention Services Certification Team (DSCT).

Certification for Detention Custody Officers (DCO’s) can only be issued once an individual has passed a comprehensive initial training course and cleared extensive pre-employment requirements. The role of the EO is a support function for day-to-day management of the team, assisting with problem-solving operational issues as they arise and provide important corporate support with policy, guidance, and data protection.

There is no shift working requirement, and therefore no AHW allowance available for these posts.

**Person specification**:
We are excited to welcome applicants who are confident, can work flexibly, handle contending priorities and are able to work at pace whilst demonstrating attention to detail. The ability to establish and maintain excellent working relationships with internal and external partners is also crucial. DSCT are a professional and friendly team who value collaborative teamwork and respect the sensitivities that surround our department.

Responsibilities to include but are not limited to:

- Have a shared responsibility for the management of the team’s shared case working in-box and account sub folders.
- Have end-to-end process responsibility for your own allocated caseload.
- Work collaboratively with Home Office Security and service suppliers (sponsors) to resolve any administrative issues.
- Build initial case files and log case progression updates on ‘DOCD’ (Detention Operations Certification Database).
- Issue Security Notification & Certification Letters for staff who have completed the required DBS/ Security clearances and training programmes.
- Carry out regular data cleansing activities in line with relevant data management procedures.
- Provide resilience and support the team in its overall delivery by covering periods of staff absence/ providing training, mentorship and procedural support where needed.

**Essential criteria**
- Have good organisational skills and capability to work to tight timeframes.
- Be a confident communicator who is comfortable building links and engaging with a range of partners.
- Demonstrate an ability to work under pressure with a flexible and positive approach whilst paying attention to detail.
- Have effective IT skills with the ability to quickly learn to use new/different IT platforms.
- Be flexible and resilient whilst working on a wide range of service supplier (sponsor) accounts.

**Desirable criteria**
- Previous experience or knowledge of immigration detention.
- Previous experience or knowledge in dealing with a range of external partners.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Managing a Quality Service
- Seeing the Big Picture
- Working Together

**Benefits**:

- Learning and development tailored to your role.
- An environment with flexible working options.
- A culture encouraging inclusion and diversity.
- A Civil Service pension with an average employer contribution of 27%.

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.This gives us the best possible chance of finding the right person for the job, drives up performance and im