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Support Worker

4 months ago

East Kilbride, United Kingdom Hanover Scotland Full time

**Work at Hanover**:
You'll find a range of disciplines at Hanover, whether you're a seasoned professional or just starting out. Explore your options to see where you can make a real difference to the lives of our customers.

**Support Worker - Job Share - East Kilbride **(10464)**:
**Overview**:
**Ref**:
10464

**Salary**:
£23,787 - £25,762/annum + Pension & Benefits

**Location**:

- United Kingdom - Scotland - Strathclyde - South Lanarkshire - East Kilbride

**Type**:
Permanent

**Posted**
22 January 2024

**Closing date**
05 Feb 2024 23:59

Hanover has been successfully housing and supporting people in Scotland for more than 40 years. Our core purpose is to help people feel safe and secure at home so they can live full and independent lives. We proudly provide and manage a wide range of housing throughout Scotland that enhances our residents’ quality of life.

**Main Responsibilities**

Would you like to contribute to a rewarding and engaging environment? Join our enthusiastic and professional team as we promote independent living, provide housing management and housing support to our valued residents at our Archibald Kelly Court development in East Kilbride. This **permanent post involves working 17.5 hours per week and includes an average of 122 sleepovers for which you will receive an additional sleepover payment for each sleepover shift worked**.

You will be providing housing management services which enable older people to retain the role of tenant, to exercise choice and independence.
- Administer and manage Housing Support and Care Plans.
- Manage the service and ensure catering and domestic services are provided in accordance with Association standards in the absence if the Line Manager.
- Ensure the provision of an efficient and effective meals service including setting tables and preparing the dining area to ensure a pleasant mealtime experience for all.
- Ensure appropriate professional help is accessed and provide care and support until effective arrangements are in place in the event of an emergency.
- Organise repairs/maintenance and management of rent.
- Assist with complex or sensitive situations such as account queries, complaints, or property matters.
- Liaise with colleagues, families, and external agencies.
- Arrange for advice, assistance and installation of appropriate aids and adaptations to enhance independence.

**What We Are Offering**

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.
- Competitive Salary & Pension Options
- Access to our Hanover Perks platform with 24/7 GP Access, high street and fuel card discounts
- Ongoing ‘on-the-job’ training and Continuing Professional Development (CPD)
- Employee Counselling Service
- Family friendly policies
- Cycle to work scheme
- Employee Protection Protocols

We are most proud of our people at Hanover. We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Manager’s you will be able to further develop in your career.

Hanover is an equal opportunity and disability confident employer.

Hanover (Scotland) Housing Association Ltd

Scottish Charity no: SC 014738

**Contact information**: