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Ceremony Officer

3 months ago


Chelmsford, United Kingdom Essex County Council Full time

**About the role**

**Ceremony Officer**

Fixed Term, Part Time

Up to £28,642 per annum FTE

Location: Chelmsford

Working Style: Operational field-based worker

**Part-time Seasonal Ceremony Officer **opportunities available for Mid-Essex covering Chelmsford, Braintree, Maldon, Witham, Great Baddow area.**

**Fixed Term Contract until 31st October 2024**
- **Interviews will be held week commencing 4th March 2024**
- **You will need to be available to observe at least 2 ceremonies week commencing 15th April 2024.**
- **Also 2 days mandatory training sessions will be held in person at Chelmsford week commencing 22nd April 2024**

The county of Essex is one of the most popular places in the country to get married, and you can understand why. With its rolling countryside contrasted with its compelling coastline, our beautiful county is adorned with an eclectic assortment of venues, from rustic barns to enchanting castles; some being the most hash tagged and sought after venues in the whole country.

As well as being one of the most esteemed locations to hold a ceremony, the Registration Service in Essex is also one of the largest authorities in the country. It is responsible for registering almost 6,000 Essex citizen’s life events each year, including Marriages, Civil Partnerships, and non-statutory ceremonies. The Registration Service has a duty to meet Essex County Council’s (ECC) statutory and legal obligations regarding registrations which are set and overseen by the General Register Office (GRO), whilst also ensuring that customers receive a high-quality service in line with GRO guidelines and standards.

If the idea of playing a significant role in many people’s milestone occasions appeals to you, take a look at the role in more detail, we’d love to hear from you. Essex County Council are committed to being an employer that values difference, and we’d love to recruit talented individuals from a diverse range of backgrounds to support with our busiest time for ceremonies.

**The Role**

You will be given one of our base locations across the county, but your work is unlikely to be limited to this area, and you will be required to work flexibly across other districts. We have venues across the whole of Essex, some are in more rural, harder to reach locations and due to the nature of the role, you will be required to travel between venues within a specified timeframe, therefore you must be able to drive and have access to your own vehicle.

Being an integral component during important milestones in our customers lives, it is vital that you ensure that customers receive high-quality and exceptional customer service across our suite of Wedding, Civil Partnership, and non-statutory ceremonies. Working with customers at life changing and emotional times requires intuition, sensitivity, and enhanced organisational and people skills. Our Ceremony Officers should possess excellent and articulate communication skills with the confidence to manage both small and large groups. You may also have the opportunity to undertake training to conduct memorable ceremonies as well as register them.

Working in a small team, our Ceremony Officers will either precisely register Marriages or Civil Partnerships via the national registration system (RON), completing the necessary legal paperwork and certification, or they verbally officiate the ceremony which may include non-statutory ceremonies such as Renewal of Vows, Naming or Commitment ceremonies. Your work must therefore be accurate and have high attention to detail. You will also demonstrate a level of computer literacy in order to access and update various systems.

This is a rewarding role offering great personal satisfaction, where you have the privileged opportunity to meet a hugely diverse range of people in some of the country’s most stunning venues. If you have excellent interpersonal skills, can adapt your communication style to different customers, have high attention to detail and a flexible working ethos, then we would love to hear from you and have you as part of our team.

**Accountabilities**
- Responsible for ensuring that ceremonies are legislatively compliant, ensuring that all statutory and legal regulations are strictly adhered to as set out by the General Register Office (GRO), and that all ceremonies are conducted and registered in an accurate and timely manner.
- Responsible for ensuring integrity of stock management and data protection in relation to ceremonies and an understanding of the repercussions surrounding any breaches.
- Use specialist skills, knowledge, and experience to deliver effective and professional ceremonial activities with exceptional levels of customer service in order to enhance the customer experience during some of the most important and significant milestones in our customers lives.
- Advocate the work that the Essex Registration Service undertakes and demonstrate positive behaviours, alongside the ability to embrac