Nepts Controller

**We are currently recruiting for the following role**: Two Controllers working full time (37.5 hours per week) on a rotating shift pattern over 24 hours a day / 7 days a week. One role will be based at our Nottingham control room covering Derbyshire and Northamptonshire. The second post will be working from our Lincolnshire Control room at North...

To provide the health community and general public with a centralised non-emergency patient transport service control operation. The role involves the coordination of NEPTS ambulance and car resources across the East Midlands twenty-four hours a day, seven days a week **We are currently recruiting for the following role**: Controller/Planner, full time...

To provide a high standard of administrative support to the Head of Non-Emergency Patient Transport and senior leadership team. Ensuring a professional, efficient and confidential service using discretion, initiative, tact and diplomacy. The role includes significant administrative support for a number of senior level meetings. Accurate recording of minutes...

**Main responsibilities**: 1. Control and plan required journey to available resources in a timely fashion ensuring wherever possible patient journey achieve KPI 2. To receive telephone calls from NEPTS drivers and Health Care Professionals (HCPs) 3. Answering calls professionally and politely and in a timely manner. 4. Out of hours provide a transport...

To provide the Health Community with a centralised ambulance call centre operation that receives transport requests for patients within the health community, adheres to eligibility criteria(s), plans and manages routine Non-Emergency Patient Transport Service (NEPTS)to meet all requirements of contracts and ad hoc work. Answer incoming call from patients...

EMAS currently provide Non-Emergency Patient Transport Services to patients in Derbyshire and Northamptonshire and from July 1st 2023 in Greater Lincolnshire. To provide a seamless point of contact for patients and Health Care Professionals via a single point of contact call centre. The call handler role facilitates eligibility criteria screening, supports...