Contact Centre Support

2 months ago


Southampton, United Kingdom Barna Shields Recruitment Full time

**Contact Centre Guest Support**
- Full time, Monday to Friday, 40 hours per week, 9am to 6pm with 1 hour for lunch.
- First 2 weeks of training in the office, then 2 days in the office and 3 days WFH.
- Temporary 8-week contract
- £10.42 per hour

**The Role**:
**Duties and Responsibilities**:

- Resolving customer enquiries and questions and escalating if necessary
- Maintain accurate records in line with company compliance and guidelines.
- Handling varied enquiries including complaints from the customer and ensuring issues are resolved.

**About you**:

- Strong customer service skills
- Excellent attention to detail
- A passion for helping customers and providing the best service possible.
- Confident communication skills (both written and verbal)

**VR/07752**

**Job Types**: Full-time, Permanent

**Salary**: £10.42 per hour

**Benefits**:

- Work from home

Schedule:

- Flexitime
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Southampton, Hampshire: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: VR/07786

Flextime



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