Reinsurance Client Service Advocate

4 weeks ago


London, United Kingdom Lockton, Inc. Full time

Working at Lockton

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, **you belong here.**
- Schedule
- Full Time Permanent
- Job type
- Experienced Professional
- Workplace
- Hybrid
- Your Responsibilities

A fantastic opportunity to join Lockton Re in an exciting period of growth - build your career with one the all-time fastest growing reinsurance brokerages.

Lockton Re’s Client Services team are currently looking for skilled reinsurance professionals to join them, joining us at an excited period of growth. Based in our City office (3 days per week), you will work closely with colleagues in broking, operations and production support to enable excellent service delivery for our clients.

Lockton Re are committed to building and developing the careers of our People, and you can expect ample opportunity to build the career you envision, however you envision it.

**The Role**
- Negotiating claims from initial notice, through to the settlement and closure, for a range of reinsurance classes
- Completing adjustments pro-actively and in the time frames required
- Working independently, managing priorities and supporting team colleagues to ensure excellent client service.
- Actively building relationships with team, internal and external clients
- Identifying client’s individual requirements and work alongside them to achieve the best possible outcomes
- Participating in client and reinsurer meetings as required
- Qualifications**About you**
- Previous experience in a (re)insurance Claims or Premium role
- Experience dealing with large corporate clients
- Previous experience of Salesforce and Open TWINS is advantageous
- Ability to build and maintain excellent business relationships with colleagues and clients
- Proven problem solving skills, including the ability to resolve unusual and complex issues and then devise actionable solutions

Equal Opportunity Statement

Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
- About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.
- How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.



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