Customer Service Administrator

4 days ago


Chalfont Saint Peter, United Kingdom Patek Philippe Full time

Patek Philippe is the last family-owned independent Genevan Watch Manufacturer.

We are currently recruiting to fill the following full-time vacancy in our UK Head Office in Chalfont St Peter, Buckinghamshire

**Customer Service Administrator**

**The purpose of this role**:
To support the Customer Service team with general administration duties and contribute to the smooth running of the department. To ensure that the Company’s standard of service is met and adhered to at all times.

**Main Duties**:

- First point of contact for Customer Service calls
- Responsible for booking items in and out of service
- Photographing items carefully and accurately for servicing
- Contributing to the smooth running of the technical administrative function within the business
- Ordering product certificates and guarantees
- Managing all website enquiries relating to Customer Service
- Invoicing Retailers and end users
- Creating estimates and liaising between the department and Head Office
- Maintain up to date records and database
- Daily use of Microsoft Outlook and Excel & SAP (Training provided for SAP)
- Handling stock deliveries and maintaining stock levels for the department

**Qualities & Skills Required**:

- Exceptional customer service skills, including experience in handling complaints
- Excellent communication skills, both written & verbal, and a confident telephone manner
- Ability to read and interpret documents with a technical aspect, such as spreadsheets, estimates and invoices
- Ability to work in a fast paced environment and manage in pressured situations
- Well rounded organisational skills and the ability to work well on your own initiative or as part of a team
- Used to working in a very fast paced environment and can manage in pressured situations
- Strong working knowledge of Microsoft Word, Outlook & Excel is essential
- SAP knowledge is desirable but not essential
- The company carries out a DBS check on new employees during pre-employment checks

Competitive salary plus a good range of company benefits

NO AGENCIES

**Job Types**: Full-time, Permanent

**Salary**: From £1.00 per year

**Benefits**:

- Company pension
- Private dental insurance
- Private medical insurance

Schedule:

- Monday to Friday



  • Chalfont Saint Peter, United Kingdom Sheridan Ward Recruitment Full time

    Chalfont St Peter Administration £23k - 25k per year Full time / Permanent Job description Customer Service Administrator £23,000 - £25,000 Chalfont St Peter We are currently working closely with a brilliant client based in Chalfont St Peter, they are on the lookout for a Customer Service Administrator to join their growing team! Do you have previous...


  • Chalfont Saint Peter, United Kingdom Patek Philippe Full time

    Patek Philippe is the last family-owned independent Genevan Watch Manufacturer. We are currently recruiting to fill the following full-time vacancy in our UK Head Office in Chalfont St Peter, Buckinghamshire **Customer Service Administrator** **The purpose of this role**: To support the Customer Service team with general administration duties and...


  • Chalfont Saint Peter, United Kingdom Sheridan Ward Recruitment Full time

    **Related jobs**: **Customer Service Representative**: **Chalfont St Peter**: **£22k - 26k per year**: **Featured** **More details** **Shortlist +** **Customer Service Advisor**: **Hayes**: **£21k - 25k per year**: **Featured** **More details** **Shortlist +** **Customer Service Team Leader**: **Iver**: **£30k per year**: **Featured** **More...


  • Chalfont Saint Peter, United Kingdom Frontline Security Solutions UK Full time

    **Company Description** Looking for an opportunity within a business that offer a genuine ‘people first’ culture? Here at Frontline Security Solutions, we have an opportunity for a **Service Desk Administrator** to join our fantastic, high performing team based in **Chalfont St Peter** on a **permanent, full time basis** **About Us, Our Culture & What...


  • Chalfont Saint Peter, United Kingdom RWS Full time

    **Job Title**:IP Services Customer Operations Coordinator - **Location**: Chalfont St. Peter**About RWS**: RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical...


  • Chalfont Saint Peter, United Kingdom Sheridan Ward Recruitment Full time

    **Related jobs**: **Customer Service Coordinator**: **Uxbridge**: **£24k - 25k per year**: **Featured** **More details** **Shortlist +** **Customer Service Representative**: **Uxbridge**: **£27k - 30k per year**: **Featured** **More details** **Shortlist +** **Customer Service Advisor**: **Denham**: **£10 - 11 per hour**: **Featured** **More...


  • Chalfont Saint Giles, United Kingdom Sheridan Ward Recruitment Full time

    **Related jobs**: **Customer Service**: **Uxbridge**: **£22k - 25k per year**: **Featured** **More details** **Shortlist +** **Customer Service**: **Northolt**: **£19k - 22k per year**: **Featured** **More details** **Shortlist +** **Customer Service Representative**: **Aylesbury**: **£19k - 21k per year**: **Featured** **More details** **Shortlist...


  • Chalfont Saint Peter, United Kingdom RWS Full time

    **Job Title: EP Validations Administrator - GRADUATE.** **Location: Chalfont St. Peter** **About RWS**: RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical...


  • Saint Peter Port, United Kingdom CSC (Corporation Service Company) Full time

    **Administrator** **Location: Guernsey** **Department: CS (Corporate and Legal Solutions Business Unit)** **Vacancy type: Permanent **The Position** The Administrator will assist in the day to day trust and company administration of a portfolio of companies and trusts in accordance with the relevant Client Services Agreements and the various laws and...


  • Chalfont Saint Peter, United Kingdom Sheridan Ward Recruitment Full time

    Chalfont St Peter Customer Services £22k - 24k per year Full time / Permanent Job description A well-established company situated in Gerrards cross are looking for a Customer Coordinator to join their growing team. Are you someone who has worked within Customer Service or Coordination and want to grow your skills in a reputable company? Do you have good...

  • Customer Assistant

    4 days ago


    Chalfont Saint Peter, United Kingdom Marks & Spencer Full time

    Customer Assistant - 8 Hours SUN- 0800-1200 SAT- 1600-2000 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve and sell...

  • Customer Assistant

    2 days ago


    Chalfont Saint Peter, United Kingdom Marks & Spencer Full time

    **All applicants must be over 18 Years** **Working Pattern** **Wk1: Sun 10;00-18:00, Sat 06:00-14;00** **Wk2: Sun 07;30-15:30,Sat 06;00-14;00** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude -...


  • Chalfont St. Peter, United Kingdom Reed Business Support Full time

    Our client is seeking a Service Desk Administrator to join their team and assist with providing support to clients. Duties to include; - Schedule engineers service visits - Order parts to be delivered to site - Produce pricing and quotes and log information - Create completion paperwork - Raise purchase orders - Manage and maintain stock control - Provide...

  • Cinema Administrator

    7 months ago


    Chalfont Saint Peter, United Kingdom BFBS Full time

    BFBS Cinemas brings the latest film releases to British Forces communities in the UK and Overseas. We have an exciting opportunity for a passionate and driven Cinema Administrator. We’re looking for someone with experience in cinema exhibition to join our small team. You will play a pivotal role in supporting the coordination of our operations,...


  • Saint Peter Port, United Kingdom CSC (Corporation Service Company) Full time

    **Support Services, Client Records Administrator** **Location: Guernsey** **Department: Shared Services** **Vacancy type: Permanent** **The Position** The Client Records Administrator will undertake day to day scanning, indexing and retrieval of files using the Client Records Management Bureau (CRM), in accordance with the relevant Client Services...


  • Chalfont St. Peter, United Kingdom Sheridan Ward Recruitment Services Full time

    **Customer Service Executive** This company are a real close-knit team and make the most of gathering together on social events throughout the year also - including TEAM TRIPS ABORAD! Office experience would be fantastic however not essential! BUT customer service experience is a must. **Duties for a Customer Service Executive** - Processing customer...


  • Chalfont St Peter, Buckinghamshire, United Kingdom ENGINEERINGUK Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at ENGINEERINGUK. This role offers a unique opportunity to work in a fast-paced environment, providing excellent customer service and ensuring a great shopping experience for our customers.


  • Chalfont St Peter, Buckinghamshire, United Kingdom Tesco Partners Full time

    We are seeking a dedicated Customer Service Representative to join our team at Tesco Partners. In this role, you will have the opportunity to work up to 16 hours a week with a guaranteed minimum of 12 hours, providing exceptional customer service and contributing to the success of our store.Key Responsibilities:Provide excellent customer service and support...


  • Chalfont St Peter, Buckinghamshire, United Kingdom Tesco Partners Full time

    Are you passionate about delivering exceptional customer service and working in a fast-paced retail environment?About the JobWe're seeking enthusiastic and motivated individuals to join our store team as Sales Colleagues. This is an exciting opportunity to develop new skills, work with a talented team, and make a real difference in the lives of our...


  • Chalfont St Peter, Buckinghamshire, United Kingdom Tesco Partners Full time

    Job SummaryWe are seeking a dedicated and passionate team member to join our store as a Sales Colleague. As a key contributor to our business success, you will play a vital role in serving our customers and maintaining high standards of product quality and presentation.Key Responsibilities:Serving Customers: Provide exceptional service to our customers,...