Client Liaison Officer
1 month ago
At **Onebright**, we connect individuals with outstanding therapists, providing every person with the best mental healthcare. Our mission is to create a brighter tomorrow by providing easy access to personalised, life changing mental health support.
We are committed to providing every person with the best mental healthcare through our expert clinicians and we combine evidence-based therapies through a world-class clinical team using cutting edge digital technology to support over 40,000 people a year.We believe that everyone should have access to the right mental health treatment wherever and however they need it. Already the biggest provider of outpatient mental health care in the UK and Denmark, we are on a journey to become the leading mental health provider internationally.
Working as a **Client Liaison Officer **you will be the first contact clients have with our busy service, so we are looking for someone with a friendly and warm manner who will be sensitive to the needs of our clients. You will be responsible for securing and booking appointments along with explaining our services to clients.
**Job Role & Function Requirements**
- Talented Customer Service skills
- Able to work in a hybrid model (3 days in office and 2 days homeworking)
- Professional approach and attitude
- Focused on detail and process driven
- Tenacious, and driven to succeed
- Enthusiastic and engaging in conversation
- Confident to build relationships quickly and manage objections
- Self-motivated, and used to a pressurised environment
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