Administrator

3 weeks ago


London, United Kingdom SHEARS ACADEMY Full time

**Purpose**

To provide a professional, proactive, customer focussed business administrative service to the organisation (function-based).

Roles at this level will be responsible for the following examples of complex co-ordination, decision making and management of sensitive data across the Business Support service, including a specialist understanding of the following:
Functional Business Support teams
- Complex cases in Finance Accounts Payable and Accounts Receivable teams
- Co-ordination, booking and logistics for the Council’s learning and development programme
- Co-ordination and administration of statutory meetings (including Children’s and Adult Safeguarding Panels)
- ICT technical support to resolve user faults and queries
- Personal Assistants to Divisional Directors

Locality Business Support teams

Senior administrative co-ordination, planning and service delivery to the Council’s operational services, including:

- Children and Families division (via Juniper House).
- Adult Social Care and Centre Administration (via Willow House)
- Neighbourhoods Services (via Low Hall and Sycamore House)
- Business Employment and Skills (via Queens Road)
- Early Help, School Admissions and SEN (via Rowan House), and the,
- Coroners Service

**Knowledge, Skills and Experience**
- Experience of having worked in a fast faced, customer focused environment.
- Relevant legislative and or procedural knowledge for specialist area.
- Ability to work with minimum supervision, using problem solving skills and initiative to provide a customer focussed support service.
- Excellent levels of literacy and numeracy.
- Ability to work flexibly, balancing competing priorities and meeting deadlines whilst understanding the needs, timescales and deadlines of others
- Ability to deal diplomatically and confidentially with a wider range of stakeholders internally and externally
- Ability to identify improvements to processes and systems and to share the recommendations with the wider team

**Job Types**: Full-time, Temp to perm

**Salary**: From £16.35 per hour

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Yearly bonus

**Experience**:

- Customer service: 6 years (required)
- Administrative: 5 years (required)
- business support officer: 6 years (required)
- public sector: 2 years (preferred)

Work Location: In person

Reference ID: recruit965116


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