Implementation Lead

3 months ago

Stockport, United Kingdom Barchester Healthcare Full time

Barchester Healthcare is one of the UK’s largest care home providers, with over 240 nursing homes and hospitals across the country. Our project team are rolling out a new rostering system, tailored to each home’s requirements.

This is an exciting update for the business, allowing our managers to easily manage their rotas, bank shifts, staff timekeeping and attendance, and holiday allocation. Due to the launch of the project, our team is expanding to include a number of Implementation Leads who will provide on-site support to our managers, listen to their requirements, build the package to reflect their needs, and provide training and an aftercare service.

The role will be supporting homes and hospitals across the North of England and Scotland. Hybrid role with frequent travel as well as remote working.

Here at Barchester, we work with an open, honest, supportive approach, where quality of care is at the heart of everything we do.

Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK.

NEED TO HAVE
- Training or implementation experience
- E-system experience
- Full UK driving licence

NEED TO DO
- Provide training to the home manager, administrator, and wider staff team on the new e-system
- Manage problem escalation to software vendors or other providers
- Work with the Project Manager to achieve agreed KPIs and milestones
- Managing and co-ordinating responses to requirements
- Work with the project team to create and maintain up to date and comprehensive project documentation
- Travel across the UK to support e-system rollout in person

REWARDS PACKAGE

As well as a competitive salary, we offer impressive benefits which would include:

- Company car
- Contribution to pension scheme
- Free training and development

If you’d like to use your experience in an organisation that provides the quality care you’d expect for your loved ones, this is an empowering and rewarding place to be.

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