Client Onboarding Executive

2 weeks ago


Manchester, United Kingdom Altus Group Full time

Job Category:
Opportunity Awaits at Altus Group

Altus Group is looking for Client Onboarding Executives to join our growing sales team. We need resilient, goal-oriented representatives with experience helping people in either a customer service or sales environment.

The role involves contacting our existing business clients so that you can support them through their online registration process as well as communicating efficiently with additional areas of the business.

What’s in it for you?

**Salary**:
_£22k per annum plus uncapped earning potential through commission._

Benefits - Altus Group offers a range of competitive benefits including private medical insurance - BUPA, a health cashback plan - Simply Health, a "take what you need" holiday plan, family-friendly policies, pension contributions, life assurance, season travel ticket loans and more.

Environment - Your well-being is just as important as your work. Our Manchester office has fantastic office facilities, chill-out areas, pool tables and game consoles to help you clear your head and stay motivated

Growth & Progression - You will be partnered with a team leader for ongoing support and learning under the guidance of experienced managers, working closely with your leadership team to create a plan for your personal development.

The Culture - We’re proud of our company culture at Altus Group. From rewards and incentives, team socials to dress down Friday, our welcoming teams at Altus strive to make our office a great place to work

Training - 2 weeks of classroom-style training followed by ongoing support and 1-to-1 shadowing.

Objectives of this Role:- Assist clients in liaising with the Valuation Office Agency, an executive agency of the government to complete the instruction process.- Communicate with the clients to gather key information and documentation.- Communicate efficiently with internal stakeholders and surveyors to gather and process collated documentation.- Proactively manage a portfolio of clients and accurately update vital client information on our CRM database.- You will work closely with the Commercial Property Consultants, to ensure client requirements are met, and the client is onboarded.

What is Altus Group?

At Altus, our mission is to solve critical asset and fund management challenges for commercial real estate investors, developers, proprietors, lenders and their advisors.

We are uniquely positioned to partner with CRE professionals around the globe by providing them with integrated capabilities across technology, analytics, and valuations, tax and cost advisory services. We call this intelligence as a service.

Regardless of property size, type or location, Altus Group has the experience and knowledge to help businesses secure business rates refunds and lower bills. Peace of mind, no upfront fees and a no-win, no-fee service.

From multinationals to private individuals, large portfolios to single properties, we have helped owners and occupiers across the UK reduce their business rates bills by over £2 billion.

The work we do and the way we partner with each other and with our clients is guided by our values. We are committed to think boldly, work inclusively, lead with integrity, strive to outperform and create exceptional experiences.
- Come realize your potential at Altus Group_

Altus Group is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. We are committed to providing reasonable accommodations, if required, and will work with you to meet your needs.



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