Salesforce Consultant

CRM Team Global is an international consulting and technology vendor in the Salesforce ecosystem, based in Bishop’s Stortford.

We’re looking for a **proactive, logical-thinker** to join us as a **Salesforce Consultant / Administrator** working on implementing solutions in Salesforce for end-user clients.

You’ll primarily work in-person from our office in Bishop's Stortford though some remote working may be possible in this role.

You'll use your **exceptional communication skills** on a day-to-day basis to learn about our clients' businesses, **understand what they need to achieve and offer technical solutions** to them.

The majority of our professional services clients are based in the UK, however as we have global reach, you'll be **interacting with teams in Europe, USA and our subsidiary based in India**.

You'll have the confidence and gravitas to communicate on all levels of seniority, from C-level, technical specialists, to end-users. **You'll enjoy working in a highly visible role.**

**Responsibilities**

We need your help to increase our delivery capacity and market share. We know that you have experience in Salesforce as a Consultant / Administrator but you must also show a tenacious appetite to continuous learning
- You'll initially receive on-the-job guidance from our in-house Senior Salesforce Consultant and Director of Customer Success - so you won't be left to fend for yourself, but you will be accountable for hosting and driving on-screen calls with clients, ensuring that you understand their requirements before delivering them as a solution in Salesforce (either yourself or with the support of our subsidiary team).
- You'll work on pre-sales demos for our own AppExchange CPQ app (Flexpricer®) and support new installers with making their implementation a success.
- You could be involved involved in the delivery of 3-4 professional services projects at any one time, so you'll need the ability to prioritise activities and ensure that dependencies are fully met.
- You'll also take responsibility for ensuring ongoing professional development using Trailhead and expanding your certifications.

**Desired Skills and Experience**
- Ideally 2+ years experience as a Salesforce Consultant or business-focused Salesforce Administrator with certifications.
- Experience in Sales Cloud / Service Cloud are important Clouds, though supplementary experience in Marketing Cloud (Account Engagement) and Revenue Cloud will be helpful.
- Demonstrably tech-savvy, critical thinker and problem-solver, able to adapt and learn our systems (CRM, document management, project management) quickly.
- Excellent interpersonal and time management skills, delivering projects on-time, on-budget.
- Your attitude to learning and development combined with your ability to communicate and understand business needs are as important as your technical delivery skills._

**Location**

You can reach our offices from the town centre bus stop and train station. There are limited parking facilities onsite and we cannot guarantee that car parking will always be available with this role.

**Full-Time vs Part-Time**

**To Apply**
Please send us
- a personalised covering letter, explaining a bit about yourself, how you think your attitude and technical experience fits well for this role
- your CV
- a link to your Trailhead account

**Taking into consider the content of this job posting, we'd love to know the reason why you're the best person to join us.**

**Job Types**: Full-time, Part-time

**Salary**: £40,000.00-£70,000.00 per year

Expected hours: 24 - 40 per week

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person

Application deadline: 29/03/2024
Expected start date: 29/04/2024