Account Handler

7 months ago

Leeds, United Kingdom The Ardonagh Group Full time

**Account Handler - Leeds - ARDGU835821**

The role of the Account Handler is to provide office-based support to their assigned Account Executive in the day to day running of the client portfolio, including setting up all appropriate actions required for contract renewal. The Account Handler is the first point of contact for all client and provider queries and issues as they arise and is expected to have the skills and knowledge to understand what actions are required to meet the expectations of all parties.

**Key Responsibilities**
- Ensure the smooth running of assigned portfolio on a day to day basis
- Develop, maintain and cultivate a constructive and professional relationship with clients and insurers at all levels
- Be the first point of contact for day to day enquiries from clients, providers and other internal and external sources
- Independently respond to queries from both clients and insurers in a pro-active manner, whilst keeping consultants informed as appropriate
- Co-ordinate administration of schemes including invoicing, membership data, claims data, communication materials and other associated queries
- Prepare template client reports as request by Account Executive
- Resolve any identified discrepancies in provider documentation before sending to clients
- Maintain client records and data in line with Towergate systems and protocols
- Provide a proactive professional telephone handling service for both internal & external contracts, including clients, providers and Towergate colleagues.

**Essential Criteria - must be clearly demonstrated on CV**
- Background in Insurance - Broker
- Background in Customer Service
- Acturis use is essential

**Also, Essential**
- Excellent communication and interpersonal skills
- Proactive attitude, with the ability to use initiative
- Excellent organisational skills
- The ability to work under pressure and assimilate large quantities of information quickly, while maintaining attention to detail
- Effective teamworking skills
- Influencing and negotiation skills
- Oral and written communication skills
- Commercial awareness
- Willingness to learn
- Resilience, to enable you to deal with problems and constructive criticism
- Various commercial product knowledge

In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

- Holiday entitlement of 26 days plus bank holidays
- Opportunity to progress your career across the entire Ardonagh family
- Gain CII or ACII qualifications to boost your knowledge and career prospects
- Pensions scheme for when you feel it’s time to retire
- 24-hour support for physical and mental wellbeing

Oyster Risk Solutions, within Ardonagh Advisory is part of the Ardonagh Group which spans the breadth of the insurance sector and is powered by more than 9000 employees. The diversity of brands and breadth of products and solutions for our customers brings huge opportunity. We are an equal opportunities employer who are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

**Why not check us out on LinkedIn to find out what life’s really like at Ardonagh.**

LI-NW1

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Employee discount
- Employee mentoring programme
- Financial planning services
- Health & wellbeing programme
- Life insurance
- Referral programme
- Store discount
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Leeds, LS1 1BA: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Will you now or in the future require sponsorship for employment visa status? (required)
- What is your salary expectation for this role? (required)

**Experience**:

- Insurance Account Handler: 1 year (required)
- Insurance Industry: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Leeds, LS1 1BA

Reference ID: ARDGU835821

  • Corporate Account Handler

    1 week ago

    Leeds, United Kingdom Heat Recruitment Full time

    **Corporate Account Handler** **Leeds** **£30,000** **The Client** An established and well-respected National Broker based in Leeds with stern growth plans set in place for the forthcoming years. This is a great opportunity for Corporate Account Handler to join and develop their ever-growing skill set amongst a successfuland fast-paced team. **The...

  • Account Handler

    7 months ago

    Leeds, United Kingdom The Ardonagh Group Full time

    **Account Handler - Leeds - ARD979871** Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in **Leeds**. Joining us as an** Insurance Account Handler** means you'll have the benefit of...

  • Account Handler

    7 months ago

    Leeds, United Kingdom Ardonagh Full time

    **Insurance Account Handler**: - Leeds - ARD984493 Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Leeds. Joining us as an Insurance Account Handler means you'll have the benefit of...

  • Account Handler

    7 months ago

    Leeds, United Kingdom The Ardonagh Group Full time

    **Insurance Account Handler**: - **Leeds - ARD1004429** AIB Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Leeds. Joining us as an Insurance Account Handler means you'll have the...

  • Account Handler

    1 week ago

    Leeds, United Kingdom The Ardonagh Group Full time

    **Insurance Account Handler**: - Leeds - ARDGU835821 Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Leeds. Joining us as an Insurance Account Handler means you'll have the benefit of...

  • Account Handler

    7 months ago

    Leeds, United Kingdom The Ardonagh Group Full time

    **Insurance Account Handler**: - West One Leeds - ARD923091 Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in West One Leeds. Joining us as an Insurance Account Handler means you'll...

  • Account Handler

    7 days ago

    Leeds, United Kingdom Towergate Insurance Brokers Full time

    **Insurance Account Handler**: - Leeds - ARDSA791021 Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Leeds. Joining us as an Insurance Account Handler means you'll have the benefit of...

  • Account Handler

    7 months ago

    Leeds, United Kingdom Ardonagh Full time

    **Insurance Account Handler**: - Leeds - ARD984493 Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Leeds. Joining us as an Insurance Account Handler means you'll have the benefit of...

  • Commercial Account Handler

    1 day ago

    Leeds, United Kingdom Cavendish Maine Recruitment Full time

    A highly successful and well-regarded general insurance and financial services organisation has a requirement for a Commercial Account Handler to join their Mid Corporate team in Leeds. They seek a driven and motivated professional with previous Commercialinsurance experience to support the needs of a diverse group of clients with premiums ranging from £10k...

  • Account Handler

    1 day ago

    Leeds, United Kingdom The Ardonagh Group Full time

    **Insurance Account Handler - Leeds** Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Leeds. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday...

  • Account Handler

    7 days ago

    Leeds, United Kingdom The Ardonagh Group Full time

    **Insurance Account Handler - Leeds** Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Leeds. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday...

  • Commercial Account Handler

    3 weeks ago

    Leeds, United Kingdom Get-Recruited (UK) Ltd Full time

    Commercial Account Handler | Independent Brokerage | Leeds | Up to £40,000Job Summary: Are you an experienced Commercial Account Handler looking for your next challenge? I'm working with a leading independent brokerage renowned for its client-centric approach and exceptional growth across the North-East. This is an excellent opportunity to join a thriving...

  • Fleet Account Handler

    7 months ago

    Leeds, United Kingdom Scope Personnel Full time

    As a Fleet Account Handler you will be responsible for providing efficient admin support ! Duties will include: - Ensuring 100% accuracy of relating to vehicle orders on Ebbon. - Processing all vehicle orders accurately, efficiently on the D.O.C - Supporting the department’s house keeping and processes, ensuring information and customer details are kept...

  • Account Handler

    7 days ago

    Leeds, United Kingdom JM Glendinning Insurance Brokers Full time

    **About Us** JMG Group is a Private Equity backed insurance broking group based in Guiseley, West Yorkshire with regional office representation around the UK. We are a top 30 broker, growing rapidly having completed numerous acquisitions and doubled in size since we completed our MBO in November 2020, backed by a reputable PE firm. We place over £200m of...

  • Commercial Account Handler

    3 weeks ago

    Leeds, United Kingdom Get-Recruited (UK) Ltd Full time

    Commercial Account Handler | Independent Brokerage | Leeds | Up to £40,000 Job Summary: Are you an experienced Commercial Account Handler looking for your next challenge? I'm working with a leading independent brokerage renowned for its client-centric approach and exceptional growth across the North-East. This is an excellent opportunity to join a...

  • Commercial Account Handler

    6 days ago

    Leeds, United Kingdom Get-Recruited (UK) Ltd Full time

    Commercial Account Handler | Independent Brokerage | Leeds | Up to £40,000 Job Summary: Are you an experienced Commercial Account Handler looking for your next challenge? I'm working with a leading independent brokerage renowned for its client-centric approach and exceptional growth across the North-East. This is an excellent opportunity to join a...

  • Commercial Account Handler

    3 weeks ago

    Leeds, United Kingdom CV-Library Full time

    Commercial Account Handler | Independent Brokerage | Leeds | Up to £40,000 Job Summary: Are you an experienced Commercial Account Handler looking for your next challenge? I'm working with a leading independent brokerage renowned for its client-centric approach and exceptional growth across the North-East. This is an excellent opportunity to join...

  • Account Handler

    7 months ago

    Leeds, United Kingdom Headway Recruitment Full time

    Are you an enthusiastic and driven professional with experience in the insurance industry? Our client is a well-established Independent Insurance Broker looking to recruit a skilled Account Handler to join their new Northern based office in Leeds. As an Insurance Account Handler you will play a crucial role in providing exceptional service to clients,...

  • Commercial Account Handler

    2 weeks ago

    Leeds, United Kingdom Get Recruited Full time

    Job DescriptionCommercial Account Handler | Independent Brokerage | Leeds | Up to £40,000Job Summary: Are you an experienced Commercial Account Handler looking for your next challenge? I'm working with a leading independent brokerage renowned for its client-centric approach and exceptional growth across the North-East. This is an excellent opportunity to...

  • Corporate Account Handler

    6 months ago

    Leeds, United Kingdom The Ardonagh Group Full time

    **Insurance Account Handler**: - Leeds - West Village - ARD995487 Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Leeds - West Village. Joining us as an Insurance Account Handler...