Credit Controller

6 months ago


Belfast, United Kingdom Flogas Full time

Our vision is to be Ireland’s leading provider of total energy solutions to meet customers changing requirements, delivered to the highest possible standards. We have an esteemed reputation within the Energy Industry and have been awarded the NSAI Quality System Certificate from the I.S. EN ISO 9001 Series. Flogas Ireland is known for providing enviable after sales service with nationwide coverage via a panel of service fitters strategically located around the country.

Flogas is seeking to recruit a **Credit Controller (Maternity Cover) **to assist within the Energy Market. This is a 1 year fixed term opportunity and will entail working in a varied role to provide back-up assistance to a busy, dynamic, and growing department. The role is based in our Belfast location, Airport Road West to service our expanding business and customer base.

**Main areas of responsibilities**
- Cash collections on metered accounts
- Ensuring the Credit Policy is adhered too
- Making Outbound calls for Credit Control
- Achieving Targets & KPI’s for Cash Collections
- Referral of accounts for debt collection & legal action
- Liaising with customers and setting up pay-plans for both Domestic & Commercial customers
- Managing outstanding debtors
- Customer Service queries & query resolutions
- General reporting & Administration
- Arranging disconnections and reconnections of gas supply
- Investigate, resolve and, where necessary escalate aged debt issues
- Adhoc duties as required

**Education**:

- 5 GCSE’s grades A-C.
- Post GCSE's qualifications are desirable, but not essential.

**Experience**:

- A minimum 2 years’ experience in a credit control role.

**Role specific (technical) knowledge / skills**:

- Excellent IT skills, particularly in Microsoft Office and experience of ERP systems.
- Strong communication and management skills.
- Strong customer focus and negotiation skills.

**Flogas is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.


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